AT&T Store Germantown Germantown

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
View:
Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday11:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

20934 Frederick Rd
Suite B1c
Germantown, MD 20876
US
Located in Neelsville Village Center next to Bath & Body Works and Jos. A. Bank.

Special offers and new phones for Germantown

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

    SMARTPHONE

    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

    Smartphone

    Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.
  • New iPhone
    Apple iPhone SE 3rd gen (2022)

    SMARTPHONE

    Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.
  • SMARTPHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Shop AT&T for the best Apple Watch deals and offers.
  • AT&T PREPAID
    AT&T PREPAID SIM

    AT&T PREPAID

    Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.

About the Germantown Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Germantown Store AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Germantown Store AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
There is plenty of parking in front of the store.
manager photo
Meet our manager
Brandon leads the team of friendly experts at the Germantown Store AT&T store and has been with AT&T for 6+ years and is proud to serve the Germantown community providing the best in wireless and entertainment solutions. Brandon is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Completely DISGUSTED by the customer service my mother and I received today. The guy, for literally no reason, had an attitude after he instructed us to call 611 in order to remove a line from my mothers account. We call 611 and spoke with the very VERY helpful rep on the phone while she was able to reimburse use for the unused line we didn’t want anymore. While we were talking on the phone to her, we and my sister notice him rolling his foolish eyes and shaking his ridiculous head for what? Never once did we speak badly to him or the rep on the phone. We have no idea why this fool had the audacity to be sneaky and disrespectful towards us but I am very bothered at the fact that this was indeed unprovoked. Whatever his problem was, it better have been towards whatever he was saying playing in his phone with while we were on the phone with the other rep. Hope he gets FIRED!
  • full starfull starfull starfull starfull star5
    Carlos was great.i had too many phone problems and he fixed them all.phone is great now
  • full starempty starempty starempty starempty star1
    Does not answer the phone
  • full starfull starfull starfull starfull star5
    I met with Cheri, the store manager to transfer my phone data to new iPhone 13. Cheri completely knows her business. Alexander also was very helpful. I was having some issues the next day with my Apple Watch and she knew instantly how to fix it. I give them the highest rating possible!
  • full starfull starfull starfull starfull star5
    I recently visited the ATT Germantown, Maryland store in need of critically important technical assistance with my service hardware. Mr. Brandon Sigler, the retail store manager, provided for my needs and assisted. He was supremely well qualified and is an obvious technical expert. In fact, from all of the individuals I have met with ATT, he is truly one of the most proficient leaders I have ever known. Most importantly, he educated me to understand technical matters and did so not just as an expert but as a welcoming leader. In short, he did not make me feel like a mere “customer,” but as a community member. Mr. Sigler is to be commended highly for his proficiency and his human care for those who come seeking assistance. He is a model of what ATT leadership should be and must be for one and for all.
    Response from AT&T
    Hello Dr. Edward Gabriele. Thank you for your feedback. Your experience in our store matters to us, and we work hard to staff our stores with knowledgeable and friendly associates. Our number one goal is to provide you with an exceptional customer experience every time. We sincerely appreciate you and all our customers, and we look forward to serving you again soon.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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