AT&T Store Lavale Cumberland Mall

Day of the WeekHours
Monday11:00 AM - 7:00 PM
Tuesday11:00 AM - 7:00 PM
Wednesday11:00 AM - 7:00 PM
Thursday11:00 AM - 7:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
1262 Vocke Rd
Lavale, MD 21502
US
Located in the Country Club Mall near center court.Schedule an appointment
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4.3 out of 5.0full starfull starfull starfull starhalf star
(33 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Lavale

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Lavale

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Lavale?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Lavale Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Cumberland Mall Lavale AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Park near Sears and we are located near center court.
manager photo
Meet our manager
Kaleb leads the team of friendly experts at the Cumberland Mall Lavale AT&T store and has been with AT&T for 4+ years and is proud to serve the Lavale community providing the best in wireless and entertainment solutions. Kaleb is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Kaleb leads the team of friendly experts at the Cumberland Mall Lavale AT&T store and has been with AT&T for 4+ years and is proud to serve the Lavale community providing the best in wireless and entertainment solutions. Kaleb is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Went in to get a new phone. The woman messed up so bad that we ended up with a new account (still had to pay the old account too) another line with another phone number (that we didn’t need) and was
    Told we would save money. Got the bill and it was $20 more.It took about 3 months to get it figured out. I’m still not sure if it’s correct.
  • 1 out of 5full starempty starempty starempty starempty star
    Each and every employee was rude. I bought a phone on July 3rd from this store. I live 40 miles away but this was the only store that had a 32gb prepaid phone. I spoke to Darron on the phone and he said the phone was $100. after arriving at the store, the phone was now $119. I needed more internal space so I bought it. At this point Darron was helpful. Got it home and couldn't connect to our WIFI. Spent most of July 4TH on the phone between AT&T and Nokia (maker of the phone) trying to troubleshoot the problem to no avail. Finally AT&T said to return the phone. I returned the phone on July 7th only to find out I was getting charged $55 for a restocking fee. I had the phone for 5 days and the phone was fine but wouldn't connect to my WIFI. Upon inquiring about this charge, it seemed as if no one wanted to be nice anymore. I was the bad guy, even though I did nothing wrong. Darron didn't say up front that there would be a fee if I brought the phone back and even admitted that he didn't say anything. However the assistant store manager--Crystal--told me Darron is very good and must have told me. Then she said the $55 charge is listed on the back of the receipt. So if you have a receipt then you already made a purchase and its too late by then. Anyway, Crystal has no social skills and was very rude to me, a customer. The store manager, Kaleb was also rude and wouldn't even discuss my problem. Never have I ever dealt with unruly people before. So I bought a phone that was bad, returned it and lost $55 in the transaction. Thanks for nothing AT&T in LaVale MD. You won't see me again. All I want now is my money back.
  • 1 out of 5full starempty starempty starempty starempty star
    HORRIBLE customer service! I was approached right away, so I was hopeful...until I needed help understanding the way data is transferred to the new phones now compared to the last time I upgraded. He was condescending and rude...he looked at me like I was the dumbest person he had ever seen. When I asked if he would assist me in learning how to use my new device, he stated, "I guess I could if I had to"....I was out. Left, didn't do an upgrade. If I wanted to do things on my own I would have ordered through the website, not taken the time to go to a store. Absolutely appalling.
    Response from AT&T
    Hi! This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    Darron J had a terrible attitude problem. He rolled his eyes multiple times and was ignorant and snotty twords us.
  • 5 out of 5full starfull starfull starfull starfull star
    Darren always goes above and beyond! Incredibly helpful!

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