AT&T Store Salem Paradise Plaza

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Curbside pickup
In-store pickup
Personal delivery
Map of 11 Paradise Rd in Salem
Get directions to AT&T Store at 11 Paradise Rd Salem, MA
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Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
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11 Paradise Rd
Salem, MA 01970
US
We are located in Paradise Plaza, next to Dunkin' Donuts.

Special offers and new phones for Salem

  • SMARTPHONE
    Samsung Galaxy S22 Ultra

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    Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition.​ See offer details.
  • Smartphone
    Samsung Galaxy A53 5G

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  • New iPhone
    Apple iPhone SE 3rd gen (2022)

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    Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.
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About the Salem Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Paradise Plaza Store location has got you covered. We’re your one-stop shop in Salem, MA. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Salem, MA store located at 11 Paradise Rd! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Paradise Plaza Store location has got you covered. We’re your one-stop shop in Salem, MA. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Salem, MA store located at 11 Paradise Rd! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    What made our experience so positive was Fern. He was extremely professional, knowledgeable and patient. He listened to what we needed and explained everything he was doing. This was by far the best customer serviced we have ever received at a phone store.
  • full starempty starempty starempty starempty star1
    If I could give zero stars, I would. Scammy, dishonest, withholding information. Will make changes to your account without your knowledge to make commissions. God help you if you go back in and try to resolve it- they will not help you. It's basically the used car dealership of phone stores.
  • full starempty starempty starempty starempty star1
    Horrible service. These guys are scam artists. This store isn't an actual ATT sore, they're a re-seller. Because of these ATT doesn't want to stand behind anything that this tore does, they say they're not ATT. They game the system to make the most commission, they will sell you plan you don't want, sign you up for services you didn't ask for. They do not process trade-in appropriately. They're crooks. Please go elsewhere. You will regret dealing with them.
  • full starfull starfull starfull starfull star5
    Luis or Louis however his name was spelt was very helpful, great experience upgrading because of him.
  • full starempty starempty starempty starempty star1
    I came into transfer six lines from Verizon and purchase four phones since i had a poor customer service experience there and also looking to upgrade phones. The first time i came in it literally took two hours and they still could not get the order right, or complete, but I came back a second day because they were at least polite and apologetic at that time (even if the entire staff was terribly unskilled at doing a large order and transfer). I came in the next day despite some trepidation and it was better (but not by much, but we finally got the order done after another hour and a half) and so waited anxiously for the phones to come in. Unfortunately , there we some extra charges that came up the day after that could not be explained and so I called the manager to understand better what those might be. No return call. I called again the next day. No return call. Finally, I had an email that suggested the phones came in and although they said they would call me to confirm they had arrived, they did not. No big deal, but I called to ensure they were indeed there so I didn't make a long trip only to find out they actually were not. No return call. The manager wasn't even smart or thoughtful enough to maybe delegate to someone to call me to confirm. Finally, I just went to the store on the hopes the phones were there, but when i innocently asked the manager why he never called back, his response was "I am too f'in busy to be returning your calls dude". I wasn't too busy to immediately return the phones on the spot and decide not to transfer any of the six lines. Complete d-bag manager. The idiot could have just apologized nicely but instead took an aggressive route and lost business. I guess the grass isn't always greener on the other side. At least the front line Verizon guys were smart and skilled enough to make it past the initial sale. I made a mistake thinking about leaving Verizon and certainly using this store.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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