AT&T Store Alpena Alpena

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Map of 3319 W Washington in Alpena
Get directions to AT&T Store at 3319 W Washington Alpena, MI
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 5:00 PM
SundayClosed
3319 W Washington
Alpena, MI 49707
US
Crossroads Plaza

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About the Alpena Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Alpena Store location has got you covered. We’re your one-stop shop in Alpena, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Alpena, MI store located at 3319 W Washington! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Alpena Store location has got you covered. We’re your one-stop shop in Alpena, MI. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Alpena, MI store located at 3319 W Washington! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    I had a wonderful experience at this store. Kyle and Jacob were very helpful.
  • full starfull starempty starempty starempty star2
    Came in after finding info of what I was looking for on AT&T online. Kyle would not talk to me about buying phone out right and purchasing a prepaid b plan. Instead he was forcing a $100 plan which I did not want. Even when I told him I guess I will have to go to Verizon, he printed the expensive plan he offered and let me walk out the door.I thought AT&T was about phones and phone SERVICE!! I HAD TO BUY MY S21 FE AND PREPAID PHONE SERVICE FROM VERIZON. Anthony was a doll at Verizon, THANK YOU ALPENA AT&T FOR SENDING ME TO VERIZON, I LOVE MY S21.




  • full starempty starempty starempty starempty star1
    As a business owner myself, I would be embarrassed to have this manager run my company.
    I've taken a few weeks to think this review I'm writing. So this is not coming from a place of haste! if it had, I most definitely would have chosen a plethora of choice words that would not of been professional on my person.
    The lack of professionalism I not only witnessed but also received while waiting the 20 mins to be assisted was infuriating to say the least. The young man working was doing the best he could but why in the world would another employee stay in the side break room and not help customers while another doing all the work? He was very visibly needing help. I watch this young man get up and go in that room at a minimum of 8 times and not once did the employee come out to help any of us customers lining up, some even tired of waiting left. When I walked past the room cartoons!! Cartoons playing that's what is more important then customers? Could hear it plain as day. When I was assisted, I expressed my discernment to the kid working and he apologized multiple times then telling me it was his manager WHAT?!?
    I was prepared to transfer my company from Verizon this day,once we finalize our move this will be our local AT&T, I received the Quote for my lines from the young man then decided to leave. I did not appreciate a business forcing so much work on one employee while another did nothing to even help even when the kid was struggling. Listening to the way the manager spoke to him each time.. this place is a joke. Definitely wasn't comfortable switching all the lines over and hoping it would be done correctly when it was obvious this kid had to assist everyone all day. A distracted or stressed employee is not an efficient happy employee, business 101.

    I was able to get everything switched to AT&T from a store in Illinois. they were very helpful in also giving me a list of other stores that I can go to instead of this one once we fully relocate. As well as their Manager was on the floor the entire time helping her team with everything!
    AT&T you have got to do better. Covid is no longer an excuse for poor work ethic.

    Once the relocation is complete and we are fully in Michigan I'm half tempted to offer that young man a position. )not the Manager the one actually working) Employees need to be taken care of properly especially now where so many businesses owners are willing to pay top dollar for a good one and not abuse their talents.

    This store needs to be reevaluated AT&T because you are not setting a very good
    precedence for yourself with this store and it's management selection.
  • full starfull starfull starfull starfull star5
    getting home wifi was painless thanks for the information
  • full starfull starfull starfull starempty star4
    The store personnel are competent and friendly but sometimes, especially near the 1st few days of the month, there is a wait of 10 minutes or more to be attended to. Those times, there should be more personnel to help customers, or two representatives, one strictly to help those simply making a payment and one for more detailed inquiries.

Cellphones, plans & accessories

AT&T PREPAID

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POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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