AT&T Store Ann Arbor Ann Arbor
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 7:00 PM |
Tuesday | 10:00 AM - 7:00 PM |
Wednesday | 10:00 AM - 7:00 PM |
Thursday | 10:00 AM - 7:00 PM |
Friday | 10:00 AM - 7:00 PM |
Saturday | 10:00 AM - 7:00 PM |
Sunday | 11:00 AM - 5:00 PM |
Everyone gets our best deals! Come visit the Ann Arbor store and take a look at the current iPhone deals.
Special offers and new phones for Ann Arbor
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Ann Arbor Store
Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
What our customers are saying
- June 9, 2021
5
Jacob and Heath were VERY patient with all my questions!!!! - May 29, 2021
5
I experienced a phenomenal customer experience today at the ATT Store, 3157 Ann Arbor-Saline Rd at Oak Valley, in the shopping and retail community anchored by the Meijer store. Store Mgr, William Larkins, and team members, Heath and Scott, gave me a phenomenal customer service experience. They asked questions, listen to my responses and made it easy and comfortable for me, as a low tech knowledgeable customer. After my initial store visit, I returned for a refresher. They reviewed functions and user advise with me again on a level that I could understand with the benefit of their second review. Saying that my appreciation of their customer service was a 10 out of 10 would not be high enough…it was a 50 out of 10. And I value their assurance that they care about me, knowing I can return on future occasions for more help and support.
Their customer service far exceeded my expectations.
Greg GResponse from AT&TJune 1, 2021Hi Greg G.
We are thrilled to have you as part of the AT&T family! Thank You for sharing your kind words with us. It means the world to us! We have shared this review with the team. We look forward to working with you again soon - March 29, 2021
2
My son and I recently purchased 2 S21+'s from this store. The customer service was excellent! My only issue is that I could not trade in my old S7 because it had a crack on the face. The trade in credit would have been $800, which would have been awesome. Instead I got nothing because of the crack. I feel that, while my old phone was not perfect, I should have received some credit for it. So while I love my S21+, I'm not happy about the fact that I wasn't able to trade in my old phone. - January 5, 2021
1
Normally I have fantastic customer service at this location but Not this time. After very briefly explaining my issue the gentleman was so quick to dismiss me and say he doesn’t know what to do. No apologies or even an attempt to try and help me. Didn’t even ask to look at my phone or look up my account. Nothing. I literally had to ask him what I was supposed to do now because my phone isn't working properly. It wasn’t until then that he said I should try calling tech support. He didn’t even bother giving me a number so I had to search for the next few minutes online to dig and find. Overall a poor experience and incredibly frustrating. He could have said the same thing in a completely different manner if he was unable to assist me.Response from AT&TJanuary 6, 2021Hi Autumn.
We’re sorry to hear of your less than satisfactory experience and hope you will accept out sincerest apologies. We are committed to providing great customer service and we would like to make things right. Please give us an email at wecare@millenniumwireless.net to determine how we can provide you with a solution. We value our customer’s opinions and would like to Thank You for bringing this to our attention. - November 19, 2020
5
Really impressed with how thorough this store is while also being quick. Thanks JacobResponse from AT&TNovember 24, 2020Hi Pat R..
We are thrilled to have you as part of the AT&T family! Thank You for sharing your kind words with us. It means the world to us and to our entire team!.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Ann Arbor area
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Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
Do it all, right from your phone
Download nowUse the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.
We are thrilled to have you as part of the AT&T family! Thank You for sharing your kind words with us. It means the world to us! We have shared this review with the team. We look forward to working with you again soon