AT&T Store Novi Twelve Oaks Mall
| Day of the Week | Hours |
|---|---|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
27304 Novi Rd
Space A110
Novi, MI 48377
US
Twelve Oaks Mall(248) 347-3737
4.6 out of 5.0
(32 Reviews)To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Detroit's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
Special offers and new phones for Novi
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.
Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Novi?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Novi Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Twelve Oaks Mall Store location has got you covered. We’re your one-stop shop in Novi, MI.
We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more.
And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about.
So, now that you know us a little better, stop by our Novi, MI store located at 27304 Novi Rd! We’d love to get to know you.
Store Events
Black Friday Deals are here! - Fri, November 27
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.6 out of 5.0
(32 Reviews)- July 18, 20205 out of 5This is the only att store I will use as long as Andy is working there. He has helped me on more than one occasion when I needed assistance with my phone, my internet, or my tv service. He’s very knowledgeable about all the products and services that att has to offer.
I was there to purchase a new phone and look into my first iPad. Andy and Chris walked me through all of my options, and different features of everything I was looking at. Very patient and answered all of my questions.
I pass at least 3 other att stores to get to the Twelve Oaks store. As long as Andy is at the twelve oaks location, that’s the store I’m going too. Couldn’t be happier with the service provided! Thanks guys! Great job!!Response from AT&TJuly 20, 2020Hello Steven. Thank you so much for your feedback! If there is anything else we can do for you, please let us know. - July 11, 20205 out of 5Chris went out of his way to make sure all of my cell phone needs were met and all my questions answered. He also went the extra mile helping me transfer all the data from my old phone to my new one. He was prompt, effective, efficient, knowledgeable, and friendly, all while being very professional and accommodating. I couldn’t have asked for or expected anything more.
With his help, I was able to leave the store with my new phone operational and set to all my personal standards. He’s an asset to your company. A great guy.Response from AT&TJuly 14, 2020Thank you so much for your feedback! If there is anything else we can do for you, please let us know. - January 25, 20205 out of 5Great help and customer service! Highly recommend this store.Response from AT&TJanuary 27, 2020Hello Elaine. We are so glad to hear you had a great experience! Please let us know if there is anything else we can do for you.
- March 31, 20191 out of 5
I visited this store in mall today for a question about insurance for my new phone but got the worst customer service ever. Both staff members scheduled were horrible for answering and on top of it they were sarcastically smiling and making comments. We left, and got notification in email that there were changes were made to At&t plan. We called loyalty and told you had insurance added today. I am glad we canceled right away on phone as we never signed up for it at all. Honestly the worst experience of being with At&t for this long. - March 11, 20195 out of 5Love that store. Very friendly staff and awesome customer service every time we are there.
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