AT&T Store Southampton Southampton

NEVER go to this store. They'll add unasked-for upgrade fees and incorrect charges to your bill, which you will spend 1 1/2 hours on the line with Customer Care to resolve.

WOW, The ladies here have a way of making things so simple. I was so frustrated when I came in, but left with a new phone that WORKS ! They transferred everything and actually took the time to make sure I knew how to use it. So happy with the service I received. Was nothing less than a pleasure.

I recently had the "pleasure" of obtaining a new cell phone at the AT &T store in SH. Never before was getting a new phone a "pleasure." I am a senior and new tech can sometimes leave us perplexed. Not so at this AT &T store. I was nicely greeted by a very well mannered young man. That was a refreshing start. I asked for the woman I had spoken to on the phone as she was aware of my old phone issues. She worked on my old & new phone like an "A" mechanic. She explained the set up of my new phone thoroughly and with ease and patience. She answered the many questions I had as simply as possible to avoid confusion on my part. At no time was I rushed or pressured into buying anything other than what I wanted. I observed that the others on staff were giving their customers the same wonderful service. This crew is courteous, knowledgeable and thorough. I am sorry we cannot list their names, they deserve personal recognition from upper mgmt. Old school service with new school products. 5 stars all around.

Unfortunately I don't have her name, she helped me on 1/22/19 in the Southampton, N.Y. store. She deserves praise and a raise.