AT&T Store Cuyahoga Falls Portage Crossing

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Curbside pickup
In-store pickup
Personal delivery
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 6:00 PM
SundayClosed
2011 Portage Trl
Cuyahoga Falls, OH 44223
US
Portage Shopping Center

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
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Having issues? Get help fixing common issues or learn how to contact us.
iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.

Special offers and new phones for Cuyahoga Falls

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Cuyahoga Falls

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Cuyahoga Falls?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Cuyahoga Falls Store

Authorized Retailer

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Portage Crossing Store location has got you covered. We’re your one-stop shop in Cuyahoga Falls, OH. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Cuyahoga Falls, OH store located at 2011 Portage Trl! We’d love to get to know you.
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Portage Crossing Store location has got you covered. We’re your one-stop shop in Cuyahoga Falls, OH. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Cuyahoga Falls, OH store located at 2011 Portage Trl! We’d love to get to know you.

What our customers are saying

  • full starempty starempty starempty starempty star1
    I visited the AT&T store on Portage Trail in Cuyahoga Falls, Ohio on January 27, 2021. I spoke with a gentleman named Tyler. I was later told Tyler was the store manager by another employee. I explained to Tyler that I was interested in switching from Verizon to AT&T and that I would also be bringing my parents over on the same plan. Tyler took control of the sale and failed to inform me of quite a few pieces of information. For example, he told me that no other store had the phones I was looking for including them but I found out later that employees can not actually do a corporate inventory check. So he lied to get a sale. He also told me that he could order the phones and they would get to me in a few days, it is currently going on a week. I found out after the fact that the phones are actually on backorder. Again, another lie to get a sale. I called in today to speak to Tyler and he was off but a woman ( not sure of her name but she would be there on 02/01/2021 at 4:30 pm) told me after I was sharing my frustrations with her that she was not interested in listening to my problems and Tyler basically lied to get a sale. She then proceeded to hang up on me. I tried calling back twice with no answer. If it was just me on these lines i would be more patient but I have my elderly father and my mother who have, at this point, been without any way to communicate. I am so disappointed as a new customer and I feel like I have signed a contract with a business I can't trust. I looked for the district manager but that information is not readily available. I could cancel my order but the I would be starting over and going longer without a phone.
  • full starempty starempty starempty starempty star1
    In this case, "AT&T" stands for ATROCIOUS SERVICE! I called for a simple request to help me back up my phone before upgrading and the employee was snarky and told me it would take 3 hours because "their wifi is weak since everyone is on it". This is a PHONE STORE, so I don't buy that for a second. Customer Service is unacceptable.
  • full starempty starempty starempty starempty star1
    Horrible service
  • full starfull starfull starfull starfull star5
    Always great customer service and everybody that works there is always more than willing to help you. Keep up the great work !
    Response from AT&T
    Hello Tammy. We are so glad to hear you had a great experience! Please let us know if there is anything else we can do for you.
  • full starempty starempty starempty starempty star1
    Have never written a review but after being treated like a nobody had to make the public aware of the poor service. Stopped in to look for new phone for son. Two workers in the store and no customers. Employees seemed bothered and mad that they had to stand up and answer questions. Asked if the manager was in and they said no he's at lunch at isn't coming back. Lesson learned here is always go to a corporate store. Should have listened to friends who said this store is bad but it was so close to home. If you need help or answers stay clear of this store.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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