AT&T Store Okmulgee South Wood Drive

The people that work there are slugs and their boss no nothing about how to treat customers has a poor attitude or maybe just a man hater

This store is completely awful. No updates on the website or their automated answering machine about closing early. The weather is not an excuse today, because if the roads were bad I wouldn’t have been out. I ordered and paid for my item and this store was closed when I got there. I arrived at 4:50 and there was a sign on the door that said they close at 5pm. I would be more understanding had I not already paid for my item and all the employee would have had to do was hand it to me but no. Now I have to wait.

Almost November still no response with phone problem

Switched to At&t bought two phones. One was full price the other a promotional phone $5 a month. First bill it was $30. I called billing was told it takes about 3 months for the $25 credit to show.
Now 5 months later still being billed $30. Called billing and was told only the manager at the okmulgee store could fix it. Went in person last month the associate passed along the info to the mng.
Got this months bill and it’s still not fixed. Reached out to the manager again and can’t get a response.

I will never deal with this store again, even though it is closer than driving to Tulsa. I should have known better than to try it again after a prior visit where nothing was accomplished. I had no service on my phone. The customer service rep at AT&T spent a lot of time with me doing diagnostics on my phone. She told me I needed a new SIM card. My husband took my phone to the Okmulgee store yesterday where someone decided I did not need a new SIM card and did something to it and it worked until I got up this morning and had no service again. So it was another trip to the store to get it replaced. Had a similar experience at this store a while back with a man named Michael who wouldn't even listen to what I was telling him, dialed Mazzio's, the call went through and told me that there was nothing he could do. When I tried to tell him again what the problem was and to please look at the system and the customer service rep's comments, he told me I had an attitude. Don't know where they get these people but I have put my hand to the stove twice and now know it's hot. I won't go there and I will tell everybody I know how they won't check the system, won't listen to you and make decisions on their own as to what "service" you need. I thought surely this time the customer service would be better. Lesson learned. They won't get an opportunity to go for the 3 strikes. Two was enough for me. Peace out!