AT&T Store Cleveland Cleveland Towne Center

In-store shopping
Curbside pickup
In-store pickup
Map of 4494 Frontage Rd in Cleveland
Get directions to AT&T Store at 4494 Frontage Rd Cleveland, TN
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Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

4494 Frontage Rd
NW
Cleveland, TN 37312
US
We are located on Frontage Rd, in Cleveland Town Center shopping center, near Target and GameStop.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Cleveland

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Cleveland

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Cleveland?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Cleveland Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Cleveland AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Cleveland AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is available within the shopping center directly in front of the store.
manager photo
Meet our manager
Jennifer leads the team of friendly experts at the Cleveland AT&T store and has been with AT&T for 11+ years and is proud to serve the Cleveland community providing the best in wireless and entertainment solutions. Jennifer is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Terrible customer service. I am a corporate ATT customer with over 25 lines/devices. If I could give no stars I would. Went in for assistance with my pure glass screen protector. It needed to be readjusted. Via transmit from first person I spoke to who said he "was not good at working with the screen protectors" asked the Manager to assist who REFUSED to assist because I had "not bought it there" and would help if I bought a "new" one from the store. What a load of crap. Manager should be fired for such disrespect to a corporate ATT customer. Manager was so lazy he didn't even come tell me his "unwillingness" to assist in person. He sat in the back. I am sure playing on his "device". ATT should fire the manager of this store. Rude and no acknowledgement of me being an ATT customer at all. LOSER STORE!
  • full starfull starfull starfull starfull star5
    Awesome customer service experience with Austin at the Cleveland store on Frontage Road. Was extremely patient with me and provided numerous solutions to various issues and did not make me feel rushed. I was extremely impressed with him in every way.
    Response from AT&T
    Hello Melissa B. Your experience in our store matters to us. We sincerely appreciate you and all our customers! Thank you for the great score.
  • full starfull starfull starfull starfull star5
    Best experience! Timothy Thank You!
    So helpful. My call to ATT was also
    Very nice Keith and Valerie and Tim solved this out of towner problem with ease and courtesy.
    Response from AT&T
    Thank you for the great rating. We sincerely appreciate your business and look forward to serving you in the future. Thank you again.
  • full starfull starfull starfull starfull star5
    A big Thank you to Brook for all your help getting us updated with new phones and AT&T service. My husband and I were hesitate to switch mobile providers since we had been with our current provider for many years but after a negative experience we decided to check out other options. Brook was patient, informed, and willing to help us get our accounts transferred which ultimately caused her to work after hours. We do not usually do reviews but in this case we felt it was much needed and deserved. Thank you again Brook for going above and beyond!
    Response from AT&T
    Thank you for the great rating! We sincerely appreciate your business!
  • full starfull starfull starfull starfull star5
    Jennifer, store manager, and Lindsay, assistant, are by far the BEST in customer service! Never again will I be calling the toll free # for assistance. They treat you as if you've known them for years, and go above and beyond to satisfy your needs. Rockstars!
    Response from AT&T
    Thank you for the great rating! We sincerely appreciate your business! Thank you again

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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