AT&T Store Farragut Farragut

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 9:00 PM
Sunday11:00 AM - 6:00 PM
11555 Parkside Dr
Farragut, TN 37934
US
We are located on Parkside Drive, across from JCPenney.Schedule an appointment
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3.9 out of 5.0full starfull starfull starfull starempty star
(44 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Knoxville's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Farragut

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Farragut

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Farragut?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Farragut Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Farragut AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Preston leads the team of friendly experts at the Farragut AT&T store and has been with AT&T for 10+ years and is proud to serve the Farragut community providing the best in wireless and entertainment solutions. Preston is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Preston leads the team of friendly experts at the Farragut AT&T store and has been with AT&T for 10+ years and is proud to serve the Farragut community providing the best in wireless and entertainment solutions. Preston is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    The service at this store sucks. Went in because I have been having problems with my new phone. I was sent to apple. They have been no help getting it fixed. I went back in to trade it in today. And was told I couldn’t because someone keyed in the wrong plan. So I get stuck with a phone that’s not working properly till it’s paid for. Will not go to this store again
    Response from AT&T
    Hi NanW. Our number one goal is to provide you with an exceptional customer experience. Please come back to the store and ask to see a manager.
  • 5 out of 5full starfull starfull starfull starfull star
    Joseph Blackwood went over and above for me not once but twice. First time he patiently waited while I called customer service about updating my address for a bill reprint which was not showing on my bill. When that didn't work, he printed out a screen shot just incase & I really appreciated that. Second time, I went back few days later to trade-in a phone that was locked for which again call to customer service had assured me would be unlocked at the store. As I am learning that was not entirely true and again Joseph called them himself and did the unlocking/removal from black list and helped set up my new phone. I have read the previous not so great reviews, my experience was exemplary and I am assured he was not just having a great day...he goes over and above often. Thank you Joseph.
    Response from AT&T
    Hello Eudi W We work hard to staff our stores with knowledgeable and friendly associates. We sincerely appreciate you and all our customers!
  • 1 out of 5full starempty starempty starempty starempty star
    Normally great service at this branch. We have been with AT&T for 15+ plus years now.
    Visited this branch, always our branch of choice on 1-8-21 at roughly 6:30pm. for a simple screen saver update. We told the customer service rep our needs at front door and he says great. He told us the wait time and said we would to wait in our car and asked what our vehicle was. The wait time was not the issue. The rep never asked our name or what kind of phone the screen saver was for. We did wait about 45 mins. before the rep came out to get us. Not the issue yet. Upon telling the sale rep what product we had, he states, oh we do not have on for that phone. Not only the wait became an issue ,there was no offer try and find the product for us. This very well could have been avoided up front if he could have qualified his customer up front by asking a few simple questions. The first step in all customer relationships.
    Response from AT&T
    Hello Richard Durham We apologize and want to correct this! Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    This used to be a great store! Something has definitely changed and I'm betting that has something to do with management. I think that guy from Morristown is running the show now. If so, that's a shame because he's the reason why we always chose to do business at the Turkey Creek store while working in Knoxville, rather than conducting our business at the Morristown store which is closer to home. Needless to say, if that's verifiable that it is that guy running the Farragut store now, we'll be taking our business to Verizon or T-Mobile in a few months when our device payments end with AT&T. What a shame, AT&T!
    Response from AT&T
    Hello John H. Your experience in our store matters to us. Thank you for bringing this to our attention.
  • 2 out of 5full starfull starempty starempty starempty star
    We have been long time AT&T customers and this was the first time that I was disappointed in our service!! Daniel told us I would get $20 for my trade in - I got $15 . He said we would get free HBO Max with our service plan - yup not true only 30 days free. He did make sure to get us any discounts that we were eligible for. I bought a new Iphone 11 and he made sure it was up and running and then disappeared. My husband and I were rather confused .... guessing he was finished with us - no goodbye not thanks --- just odd.
    Response from AT&T
    Hello Andrea R. This is not the experience we wanted you to have. Thank you for bringing this to our attention. We will work with our employees to ensure you are provided with the customer service you deserve. Please stop by at your convenience and we will review your service plan. HBO Max is a great service and we would be happy to see why it is not available with your current plan.

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