Get your device, your way, on your schedule.
Learn More
Arrow

AT&T Store Knoxville Kingston Pike

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
7041 Kingston Pike
Knoxville, TN 37919
US
We are located on Kingston Pike, next door to O'Reilly Auto Parts and 1 mile east of West Town Mall.
(865) 588-2355(865) 588-2355
Your device, your way, on your schedule
Learn More
Arrow
4.2 out of 5.0full starfull starfull starfull starempty star
(28 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
iPhone 11 Pro
Buy the new iPhone 11 Pro online or in store now from AT&T.
Get next-level power
with the Samsung Galaxy Note 10 | 10+ on America's best network. Best network based on 2018 GWS OneScore.
Calling all witches and wizards
Switch to AT&T to get an exclusive offer for Harry Potter: Wizards Unite players.
AT&T has the fastest wireless network in Knoxville
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
First Responder and Military Appreciation. HONORING THOSE WHO SERVE.
To show our thanks, we’re offering 25% off each line with an AT&T Unlimited &More℠ wireless plan.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

  • iPhone 11

    Learn how to buy an iPhone 11 & get another iPhone on us. Limited time, see offer details.
  • iPhone 11 Pro

    Learn how to buy an iPhone 11 & get another iPhone on us. Limited time, see offer details.
  • Galaxy Note10+

    Learn how to get up to $400 in trade-in credits when you buy a Samsung Galaxy Note10 or Note10+

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Knoxville Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We love assisting our neighbors with all your wireless and entertainment needs. We have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too! Come by and see us today!
Where to Park
You can park in front of the building or along the side. Handicap parking is on the side of the building that is facing Penn Station.
manager photo
Meet our manager
Who better to trust with your entertainment and wireless needs than Jenna. While on her journey to be a manager at the Kingston Pike store, Jenna started as a sales associate years ago in Pennsylvania. Jenna is committed to providing you with exceptional service and helping to find the best solutions that best fit your needs. Stop by today to have Jenna and team help you find the best solution for your wireless and entertainment needs.
manager photo
Meet our manager
Who better to trust with your entertainment and wireless needs than Jenna. While on her journey to be a manager at the Kingston Pike store, Jenna started as a sales associate years ago in Pennsylvania. Jenna is committed to providing you with exceptional service and helping to find the best solutions that best fit your needs. Stop by today to have Jenna and team help you find the best solution for your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.2 out of 5.0full starfull starfull starfull starempty star
(28 Reviews)
  • 5 out of 5full starfull starfull starfull starfull star
    We were greeted at the door by a friendly tech who quickly took care of us.
  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service in this store! Everything the employee said was delivered! Never had a store do that!
  • 5 out of 5full starfull starfull starfull starfull star
    I was able to come in and upgrade rather quickly and got help picking which phone I wanted and easy instructions on how to complete activating it when I got home. The rep was friendly, professional and efficient.
  • 3 out of 5full starfull starfull starempty starempty star
    Wait was more than an hour. Staff was friendly--maybe too friendly. My rep barely listened to me and talked about himself the whole time. Ended up getting almost what I wanted.
  • 2 out of 5full starfull starempty starempty starempty star
    Went to the store yesterday to purchase a new phone. The new phone's SIM card was placed in my old phone so that I could continue to use it until old phone's info was transferred to new phone. Was told that the store no longer transfers old phone info to new phones. Was told that someone from AT&T would call that evening to help me transfer phones. Found out that the store should have transferred info from old phone to new phone. Was unable to remove SIM card from old phone to place in new phone (requires a certain tool). Had to go back to the store today. The store was packed with customers waiting to be seen. I saw two employees leave the store to take their lunch break. I waited for 45 minutes to be seen. Once I was seen, the customer service rep. told me that had he known what I was waiting for, he would have seen me right away. It took him about 5 minutes to transfer info from old phone to new phone.

More locations in the Knoxville area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address you agree to receive future emails from AT&T and its family of companies, with offers and promotions about AT&T products and services.