AT&T Store Memphis Poplar Avenue

Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
4938 Poplar Ave
Memphis, TN 38117
US
We are located on Poplar, between Mr Pride Car Wash and Chick-fil-A.
(901) 762-4562(901) 762-4562
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!

Special offers and new phones for Memphis

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • IPHONE XR

    SMARTPHONE

    Learn how to get the amazing iPhone XR 64GB for $5/mo. & a $150 reward card. Req's new line, elig. installment agmt & unlimited wireless plan.
  • GOOGLE PIXEL 4

    SMARTPHONE

    Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T Prepaid + iPhone Offer
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Memphis Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
manager photo
Meet our manager
Jennifer Cobb is the store manager of the AT&T Poplar Ave retail location. Jennifer is a lifelong resident in Memphis, TN. Jennifer wants to make sure every visit to the Poplar location is an extraordinary one! Please stop by our store today and let the team help you with all your wireless and entertainment needs!
manager photo
Meet our manager
Jennifer Cobb is the store manager of the AT&T Poplar Ave retail location. Jennifer is a lifelong resident in Memphis, TN. Jennifer wants to make sure every visit to the Poplar location is an extraordinary one! Please stop by our store today and let the team help you with all your wireless and entertainment needs!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    This is a terrible store. I went to change my iphone 7 from t-mobile to ATT, and was sold an iphone Xr as an "upgrade." It is a terrible phone (look online, class-action suits against apple). Went to see if anything could be done, was told "you're stuck with it, unless you pay it all off and buy ANOTHER brand-new phone" and "we don't stand behind anything we sell." (literally) I have 3 ATT accounts, now moving them all to, well, anyone. Seems like a bad time to be nasty to a customer of 10+ years, but it's not like ATT is laying people off, is it?
    Response from AT&T
    This is not the experience we wanted you to have. We're sorry we fell short of your expectations. We hope you will be back for a better experience.
  • 1 out of 5full starempty starempty starempty starempty star
    I waited to pick up a phone that I ordered online for almost 2 hours. The sales associate who asked me what was I coming in for never signed my name into their system for their walk-ins, and 2 people who came in after me were serviced before me. Their was one sales associate who sat the entire time and only spoke with people who had already been helped by another associate. This customer service was horrible, and I will never come back to this location.
    Response from AT&T
    This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 1 out of 5full starempty starempty starempty starempty star
    like a previous customer said they need to be a little bit nicer went to call the store to ask about looking into information on what I like to switch my service from Verizon to AT&T because I need mobile hotspot and the gentleman just hang up on me went to call back thinking it's just a drop call to find out that he just put me on hold and ignored me the whole time you just probably lost a customer.I'm a semi truck driver from Memphis Tennessee been living local for 29 years I've never seen someone so disrespectful and rude in my community.
  • 1 out of 5full starempty starempty starempty starempty star
    I came to get my line switched and the rep John was rude and nasty
  • 1 out of 5full starempty starempty starempty starempty star
    Well I came back to AT&T I was told that I would be able to upgrade my phone from iPhone to Samsung. I paid my money as I was ask and then y’all said I could not upgrade. So I will be leaving at the end of the month. I hate when I am lied to. Very poor service.

More locations in the Memphis area

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