AT&T Store Frisco Custer Road

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 6111 Custer Road in Frisco
Get directions to AT&T Store at 6111 Custer Road Frisco, TX
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
6111 Custer Road
Suite 120
Frisco, TX 75035
US
We are located across from Chili's and next to Subway.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Frisco

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Frisco

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Frisco?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Frisco Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Custer Rd Store location has got you covered. We’re your one-stop shop in Frisco, TX. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Frisco, TX store located at 6111 Custer Road! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Custer Rd Store location has got you covered. We’re your one-stop shop in Frisco, TX. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Frisco, TX store located at 6111 Custer Road! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    This store is greatness! I popped in here at lunch time with a compete disaster on my phone & they were so helpful with zero hesitation! Wes was super nice & didn’t make me feel like a moron for not knowing what was wrong with my phone. I am so appreciative & tried to tip him but this nice gentlemen wouldn’t allow it, he only wanted to help! I am incredibly grateful & as soon as it’s time for a new phone, this store is exactly where I will come back to. Thank y’all!!
    Response from AT&T
    Hi Kristy! So glad we were able to help! We LOVE hearing about the wonderful experiences our customers are having in our stores! Thanks for being a loyal AT&T customer!! Great job taking care of the customer, Wes!
  • full starfull starfull starfull starfull star5
    Dealing with AT&T on the phone is not a pleasurable experience. However, Wes solved our problems in a patient and professional manner. He was very knowledgeable and current with technology and promotions offered by AT&T. I’ve made two different trips and both times very satisfied w the service we received. I highly recommend Wes at AT&T on Custer Rd. and 121.
    Response from AT&T
    Hi Tami! Good to hear! We LOVE hearing about the wonderful experiences our customers are having in our stores! Thanks for being the best part of AT&T!! Great job taking care of the customer, Wes!
  • full starempty starempty starempty starempty star1
    Terrible customer service. I get it that this is a strange time with the virus but that doesn’t mean you should be lazy (younger sales associates), unhelpful, and offer ZERO solutions other than, “I can’t help you”.
    The manager here has no business being a manager. He didn’t introduce himself. He didn’t ask me my name. He didn’t ask what they can do for me. Just acted like one of those adult recreational softball referees who think they’re God simply because they have the little hat on.

    I have been on hold for over 5 hours with att trying to get my issue resolved. They told me to go in the store and they’ll get it all fixed up. Went in and Mr. Manager said that he can’t help me. He also told me that the info I was given from att customer service is “strange” and “doesn’t sound right”, all the while being smug. Bottom line, he said he can’t help me at all and I have to call customer service back.

    I should’ve listened to the reviews on google and just not gone to this location. 2.8 stars is too high in my opinion.

    By the way, teaching your young sales associates that it’s ok to just sit and play on your phone when a customer comes in is poor managing.

    -1 stars
  • full starempty starempty starempty starempty star1
    Wow!! Worst experience I have had at an AT&T store. Been a customer for about 15 years and never have I’ve been treated with such disrespect. I work as an HVAC tech, it’s Friday evening after work “I don’t look my best because of a hard day at work” I searched for the closest AT&T store on my way home because I was looking in upgrading my IPhone 6 to the IPhone XS. I heard they have three different colors and wanted to see them before making up my mind. I arrived at this location and “which was empty” was not greeted or asked for assistance. Finally I got His attention. His attitude seemed a little irritated, but I knew it was Friday and he was probably ready to go home so I made nothing of it. As soon as I asked about the new iPhones he gave me a look as if I was some dummy that should already know what the new iPhone is. Shrugged that off as well, then I asked him that I was thinking of upgrading and would like to see them so I could make up my mind. This is where I pretty much gave up on Him. He looked at me and said “I can’t show you the new iPhones because people may steal them”...... what??? What in the world would make you say that to me. Did I look like I was going to steal something? Was it my appearance? Was it the fact that I don’t look like YOU? What was it JBuddy??? All your phones are on display, I just thought maybe you could guide me to where the IPhone XS where so I could see them. Why would you go there directly. I got a little smart and told JHim he must not want to make a sale, he simply responded he did not care. Again completely disappointed with his lack of customer service and disrespect towards me as an honest hard working man and customer. I told him I would be talking to his manager M; J just looked at me and said that was fine. Complete disappointment in you buddy. By the way, I’m typing this on my new iPhone XS Max that I got from AT&T store I got from further down the road. Love my new phone and I really like AT&T but this guy J is a joke.
  • full starfull starfull starfull starfull star5
    I have been to this AT&T store before. Every time they are very helpful. They take their time to find out an answer if you have a question.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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