AT&T Store Houston Rice Village

AMAZING CUSTOMER SERVICE! I came in to the store because my phone was heating up and was not connected to the Internet. The minute I walked in I was greeted with warm welcome. Bryant the manager try to fix my phone in numerous ways. When he ran out of options, he lend me one of his own phones to have until I get a replacement. You can tell that this manager goes above and beyond for his customers. He’s also very supportive of his staff and it’s always willing to lend a hand wind his employees need him.. when he ran out of options, he lend me one of his own phones to have until I get a replacement. You can tell that this manager goes above and beyond for his customers. He is also very supportive of his staff and is always willing to lend a hand when his employees need him. Bryant is the example of what a genuine leader is.

Kenneth was fantastic! Came in after messing up the in-home setup of my new phone. Kenneth was patient, clear, knowledgable, and extremely helpful in getting everything straightened out. If every store had people like Kenneth, no one would complain about customer service.

Service at the top for efficiency: Sandra solved a complicated move situation for me.
Everything done with a smile and no stress.

Chris was courteous..knowledgeable..effective
Chris

I came in twice for phone advice from Gersom before finally returning Saturday to make the big purchase. Gersom is an awesome salesperson, as he truly listens for his customer's needs. I love my new phone and would recommend Gersom to all!