AT&T Store Lubbock Lubbock Canyon West

Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM
5016 Milwaukee Ave
Lubbock, TX 79407
US
We are located next to Cracker Barrel.
(806) 792-1593(806) 792-1593
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Lubbock

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Lubbock

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Lubbock?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Lubbock Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We’re conveniently located next to Cracker Barrel and love assisting you, our neighbors with all your wireless and entertainment needs. Drop by and see us today! Oh, and did I mention, we have internet packages and an unbeatable selection of wireless accessories you’ll want to check out too!
manager photo
Meet our manager
Wesley Kyle Neal is a proud graduate of Texas Tech University. Kyle and his team is committed to providing exceptional service and helping find the best solutions for everyone. Please come in and let this local Texas Tech Alumni help you with all of your entertainment, business and cellular needs.
manager photo
Meet our manager
Wesley Kyle Neal is a proud graduate of Texas Tech University. Kyle and his team is committed to providing exceptional service and helping find the best solutions for everyone. Please come in and let this local Texas Tech Alumni help you with all of your entertainment, business and cellular needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Poor service actually none.
    Went to store to ask for getting help on MyATT app on new IPad. I called store the other day and spoke with someone and was told that had some wizards they could probably help me. So I wasted my time sitting in car and Richardo showing him app didn’t work. Basically he didn’t won’t to work with me.i have been att customer for over 20 years and can’t ask for a little help.
    Response from AT&T
    Hello J D N Serving our customers with the best service possible is something we strive for every day. Your experience in our store matters to us, and we'll work to make sure the next experience is better. Please call me directly at 806-792-1593, my name is Jimmy.
  • 1 out of 5full starempty starempty starempty starempty star
    So incredibly rude. Mike argued with me on an insurance claim. Said they don’t help with those when I had already been through this a few months prior at the AT&T store on 82nd and Milwaukee. The kid at the other store was awesome and filled out the claim for me and was willing to help in any way possible. Mike was pretty much calling me a liar. I guess he’s too lazy to want to do his job. Won’t ever come back to this location.
    Response from AT&T
    Hello K.B.,

    We want all of our customers to be given exceptional service every visit. Your experience in our store matters to us, and we'll work to make sure the next experience is better. My name is Jimmy I am the Store manager please call me at your convenience 806-792-1593.
  • 5 out of 5full starfull starfull starfull starfull star
    Jimmy was the greatest! He really helped us get the right phone and had all the answers. Excellent customer service and so nice!
    Response from AT&T
    Hello Karen,

    Thank you for taking the time to leave a review. We are pleased to hear about you positive experience. We are excited to help with any future needs you have as well.
  • 5 out of 5full starfull starfull starfull starfull star
    Jimmy was great!
    Response from AT&T
    Hi Crissy H. Thank you for visiting our store and we are extremely happy that she was able to provide a good experience for you. We look forward to assisting you and your family again!
  • 5 out of 5full starfull starfull starfull starfull star
    Jerry was freaking awesome!! Go see Jerry he will take good care of you!
    Response from AT&T
    Hello Rebecca,
    Thank you for leaving a review. We are elated to hear you had a good experience at our location. Our reps are here to help with anything you need going forward as well.

More locations in the Lubbock area

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