AT&T Store Lubbock Lubbock Canyon West

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Curbside pickup
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Map of 5016 Milwaukee Ave in Lubbock
Get directions to AT&T Store at 5016 Milwaukee Ave Lubbock, TX
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Day of the WeekHours
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 9:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

5016 Milwaukee Ave
Lubbock, TX 79407
US
We are located next to Cracker Barrel.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Lubbock

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Lubbock

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Lubbock?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A12

    Smartphone

    Learn how new and existing customers get the Samsung Galaxy A12 for $1/mo.
    1.00
    /mo.
    Req's 0% APR 36-mo. installment agmt. For well-qual. customers.

About the Lubbock Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Lubbock Canyon AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Lubbock Canyon AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Jimmy leads the team of friendly experts at the Lubbock Canyon AT&T store and has been with AT&T for 15+ years and is proud to serve the Lubbock community providing the best in wireless and entertainment solutions. Jimmy is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Jimmy misrepresented the $1,100 worth of credits for two phones on a trade in agreement, and now hides behind the corporate vail. We turned the old phones in on good faith, and were instructed it takes 1-2 months to appear on the bill; which has never appeared. When questioned, the manager just said we made a mistake and you need to upgrade the data plan to be approved. Now we cannot get the phones back, credit on the bill as promised, and are now being strong-armed for more money. Do not look for any help in resolving their “mistake” if you deal with anyone in this location.
    Response from AT&T
    Hello Mike B. Your experience in our store matters to us. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starempty starempty starempty starempty star1
    Great service at the store, but with the transaction [credit] that was supposed to occur, a disaster with no support from
    the store!

    You said to speak with a manager. I did and the person told me that I had to speak with the lady I bought the phone from but she was not there. I tried, but you are not. Never will shop at your store again!
    Response from AT&T
    Hola, Patrick O Your experience in our store matters to us. We will work with our employees to ensure you are provided with the great experience you deserve. Please come back to the store and ask to see a manager.
  • full starempty starempty starempty starempty star1
    Update on phone trade in review It is now April 21 2021 I traded in a iPhone X in December and they say they lost it now we are stuck with a high phone bill since a rep in December offered a trade in deal that would save us money lol beware and I’ve been with at&t for several years so it doesn’t matter if your a loyal or new customer
    Response from AT&T
    Hello John r Thank you for reaching out. We apologize and want to correct this! Please come back to the store and ask to see a manager.
  • full starfull starfull starfull starfull star5
    Great customer service. Very helpful and sold us two phones. Great personality.
    Response from AT&T
    Hello Tracy N Our number one goal is to provide you with an exceptional customer experience. We want all of our customers to be given exceptional service every visit. We sincerely appreciate you and all our customers!
  • full starfull starfull starfull starempty star4
    Management, Jimmy
    Although I feel these previous reviews reflect negative experiences... I feel you turned them into a learning experience for your obvious newly hired staff. I went to 4th St location with the immediate impression of no desire to assist. I called the 82nd location as it is a bigger site in hopes for better service. The young lady introduced the store as their CORPORATE location so I took it upon myself to express had I not been an AT&T customer for over 5yrs, this 4th location would have turned me away from AT&T service. Her attitude, we'll just say ONE more shot before doing my business as usual, on line. Your friendly, eager to please staff was a PLEASANT surprise! Great Job guys, looks like your TEAMWORK is paying off. Now you may ask why a 4-star and not a 5. EASY... gives you something to strive for. You're on your way to knocking the CORPORATE site off of 82nd and right into Milwaukee 😉 keep up the excellent work! And a SPECIAL SHOUT OUT TO JESSICA! Love my new Samsung Galaxy Watch ❣
    Response from AT&T
    Hello Carrie,

    Thank you for taking the time to leave such a detailed review. We are happy to hear about your positive experience in our store. Please come see us for any future needs you have as well, we are eager to earn that 5th Star.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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