AT&T Store Plano North Preston

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Curbside pickup
In-store pickup
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Map of 8700 Preston Rd in Plano
Get directions to AT&T Store at 8700 Preston Rd Plano, TX
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
8700 Preston Rd
Suite 117
Plano, TX 75024
US
Located in the Preston Village shopping center, near Total Wine.

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

  • Shopping hours for high risk individuals

Check out COVID-19: Our Response webpage for the latest information.

Calling all Mavs fans!
Mavs fans visit participating AT&T retail stores and show a Friendly Sales Expert your Mavs app to receive a FREE Mavs t-shirt courtesy of AT&T. Limit one per customer. No purchase necessary and while supplies last.
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.

Special offers and new phones for Plano

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00
    /mo.
    Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Plano

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Plano?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Plano Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the North Preston AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the North Preston AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is available on both sides of the building. There are two entrances to the store. One located next to Total Wines and one next to Bridal Shop.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Dj was very attentive to our needs and answered all our questions professionally and was very outstanding under pressure . He made sure our needs were taken care of and made our experience more then excellent.
    Response from AT&T
    Thanks for the shout out, Missy! We LOVE hearing about the wonderful experiences our customers are having in our stores! It is our mission to make our customers #GenuinelyHappy, and I'm so excited we could make that happen for you!! Thanks for being a loyal AT&T customer!! Great job taking care of the customer, DJ!
  • full starempty starempty starempty starempty star1
    NO STARS!!!!!!!! DO NOT GO TO THIS STORE!!!! They don't know what they are doing! Went there to transfer service from another company and they ported the numbers incorrectly, made me bring the phones back, which canceled my number i had for years, left me without a phone and service and the last of my money for 2 damn weeks! Even my bday was completely ruined by this situation because everything was tied to my number. Couldnt even call or recieve calls due to a mistake that THEY CAUSED! All i got was an im sorry but if you pay again we'll give some new phones. The manager named Jett was NO HELP AT ALL, and they have COMPLETLEY made me NEVER EVER WANT TO HAVE ATT SERVICE.... EVER!!!!!!!!! I went to tmobile afterwards and they helped me IMMEDIATELY and i got a better deal on the same phone and a extra line. I had to go to 4 different att stores just for all of them to tell me that I should've chose another store to get my services done because they don't really know what they are doing at that "new" store i went to. I literally spent my entire bday at att store until about 7 for them to tell me they cant fix it and if i wanted another phone i would have to PAY FOR THE ENTIRE PHONE because now its reading i have recently closed account so i have to pay instead of getting the phones free like i originally did. Never again!!!! Worst company! Either train your employees better or close the store down.
    Response from AT&T
    Hi Tamika, I am sorry to learn about your recent store visit. We do our best to equip our team to assist customers and apologize that this was not the case. Your experience in our store matters to us, and we'll work with our employees to improve our customers experience. We would love the opportunity to make it up to you in the future.
  • full starempty starempty starempty starempty star1
    The people in this store only help you if they aren’t intimidated by you or like what you look like. Obviously they don’t just assist you when you walk in simply because you’re human. They pick and choose who they greet when they walk in and pick and choose who they want to help out the most. I didn’t even get greeted when I came
    In let alone get the help I needed . I helped my damself the whole time
    I was there.
  • full starfull starfull starfull starfull star5
    I was there yesterday to upgrade my Iphone 6S to an Iphone 11 Max Pro. It was a great experience. The staff working July 4th were fantastic. It was like I was there with friends the whole time. I will be going back to this location
    Response from AT&T
    Hi Mary! I am so glad to hear that you had such a great July 4th experience. Your experience is one we continue to create with all of our customers. Thank you, for taking the time to leave a review and we look forward to working with you again.
  • full starfull starfull starfull starfull star5
    I came into the store and had a chance of working with Mr. Edward. This gentle man did not let me walk out of there unsatisfied. He made sure to address every single issue I brought up, including my bill, needing a new phone and coverage . He was extremely patient, spent a great amount of time making sure I completely understand the terms and am happy with the new changes. I love my new phone and the changes he made to my plan to make it more affordable. Thank you again Mr. Edward.
    Response from AT&T
    Hi Shideh! The experience you speak of is what we strive to provide every customer. I am ecstatic that you were able to get your needs met by our great representative, Edward! Thank You, for taking the time to let us know about your experience and we look forward to working with you again.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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