AT&T Store Alexandria Alexandria Commons

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
3165 Duke St
Alexandria, VA 22314
US
We are right next to Panera Bread and Guitar CenterSchedule an appointment
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4.0 out of 5.0full starfull starfull starfull starempty star
(33 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Washington's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Alexandria

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Alexandria

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Alexandria?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Alexandria Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Alexandria AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Where to Park
Free parking is available in front of the store in the parking lot
manager photo
Meet our manager
Sohrab leads the team of friendly experts at the Alexandria AT&T store and has been with AT&T for 4+ years and is proud to serve the Alexandria community providing the best in wireless and entertainment solutions. Sohrab is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Sohrab leads the team of friendly experts at the Alexandria AT&T store and has been with AT&T for 4+ years and is proud to serve the Alexandria community providing the best in wireless and entertainment solutions. Sohrab is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Excellent Customer Service...
    I went in to purchase a new phone and I was helped by Terrell. Terrell made me feel as if I was important. He tended to all of my needs as a customer and did not rush me when other customers walked in the building. Even while being social distanced, I don’t feel that he was detached to me as a consumer. He was honest and made sure I got the best out of my plan and the best discounts as a teacher. When my phone had to be switched over, he waited patiently until I everything I needed transferred over. This was way better than I expected since the last time I got a phone I had to do everything manually. I’m grateful I came to this ATT store and if Terrell is working then I will wait for him. The other worker in the store was also very pleasant and welcoming. He kept a good conversation going when Terrell went back to retrieve my phone.
  • 1 out of 5full starempty starempty starempty starempty star
    Nightmare! Went in for an appointment to upgrade (purchase) a new phone. The tech did not have his mask on over his nose. Had to ask him 3 times. Told me there is plexiglass between us??? COVID19 is airborne and he walked from the back room through the store without his mask over his nose??? I wonder what other CDC guidelines they don't follow? Was also told that they cannot transfer data from my old phone to my new phone?? Would have to schedule another appointment with a tech? So I guess I would have to walk around with 2 phones in order to access contacts, calendar, photos, notes, emails, etc....until I could get another appointment. ATT told me it's to limit time customers are in the store??? But if I to come back aren't how does that limit the time I am in the store. I guess per visit and I suppose since they don't know how to wear masks correctly, limit my exposure to a deadly virus. I just don't understand why they can't download my current data to a new phone? FYI, I checked with Verizon and oddly enough they can download your info/data from old phone to new phone right there in the store! Gave this store one star as parking was easy!
    Response from AT&T
    Hello Anne G. We know that first impressions are very important. Our number one goal is to provide you with an exceptional customer experience and this is not the experience we wanted you to have. Thank you for bringing this to our attention. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Worst experience at an AT&T store in a long time. Came in asking about purchasing an extra phone to use in Europe, expecting it to be a 5-10 minute conversation. After 20-25 minutes of combative discussion, discovered that Alex and Mahdi had made the critical assumption I wanted to buy a phone to use with a European Cell Carrier. They focused on telling me I can’t do that and that and asking if my phone was paid off. They only asked questions based upon their assumptions of what I was trying to do. Once I figured out what was going on the story changed. I then only got a half hearted “sorry” and smirks from Alex. Truly the worst store experience since Cingular. I left without making a purchase.
    Response from AT&T
    Hello Jim S. This is not the experience we wanted you to have. We're sorry we fell short of your expectations. Your experience in our store matters to us, and we'll work to make sure the next experience is better. Thank you for bringing this to our attention.
  • 1 out of 5full starempty starempty starempty starempty star
    BAIT & SWITCH! Don't believe anything the sales reps tell you. They told me I would be getting my iPhone for free and would receive a credit on my statement. However this did not happen. AT&T chat told me it was only for a new lines not upgraded. I was in there September 20, 2019. BAIT & SWITCH and nothing I can do about it.
  • 5 out of 5full starfull starfull starfull starfull star
    Just stopped in today looking for a new phone to replace a water-damaged one. Got excellent customer service from Alex, who didn't pressure me at all. Instead, he patiently answered all my questions about my options (I'm rather cell phone-illiterate!).

More locations in the Alexandria area

  • AT&T Store Alexandria Alexandria

    11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 12:00 PM - 6:00 PM
    629 King Street
    Alexandria, VA 22314
    US
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  • AT&T Store Alexandria Richmond Highway

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    6674 Richmond Highway
    Alexandria, VA 22306
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    2.44 mi to your search
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    Map of 6674 Richmond Highway in Alexandria
  • AT&T Store Alexandria Potomac Yard

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 7:00 PM
    3725-C Richmond Highway
    Alexandria, VA 22305
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    2.72 mi to your search
    Map of 3725-C Richmond Highway in Alexandria
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