AT&T Store Alexandria Alexandria Commons

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Map of 3165 Duke St in Alexandria
Get directions to AT&T Store at 3165 Duke St Alexandria, VA
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

3165 Duke St
Alexandria, VA 22314
US
We are right next to Panera Bread and Guitar Center

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Alexandria

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Alexandria

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Alexandria?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Alexandria Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Alexandria AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Alexandria AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
iPhone 13 now available - Fri, September 24
Free parking is available in front of the store in the parking lot
manager photo
Meet our manager
Sohrab leads the team of friendly experts at the Alexandria AT&T store and has been with AT&T for 4+ years and is proud to serve the Alexandria community providing the best in wireless and entertainment solutions. Sohrab is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Excellent Customer Service...
    I went in to purchase a new phone and I was helped by Terrell. Terrell made me feel as if I was important. He tended to all of my needs as a customer and did not rush me when other customers walked in the building. Even while being social distanced, I don’t feel that he was detached to me as a consumer. He was honest and made sure I got the best out of my plan and the best discounts as a teacher. When my phone had to be switched over, he waited patiently until I everything I needed transferred over. This was way better than I expected since the last time I got a phone I had to do everything manually. I’m grateful I came to this ATT store and if Terrell is working then I will wait for him. The other worker in the store was also very pleasant and welcoming. He kept a good conversation going when Terrell went back to retrieve my phone.
  • full starempty starempty starempty starempty star1
    Nightmare! Went in for an appointment to upgrade (purchase) a new phone. The tech did not have his mask on over his nose. Had to ask him 3 times. Told me there is plexiglass between us??? COVID19 is airborne and he walked from the back room through the store without his mask over his nose??? I wonder what other CDC guidelines they don't follow? Was also told that they cannot transfer data from my old phone to my new phone?? Would have to schedule another appointment with a tech? So I guess I would have to walk around with 2 phones in order to access contacts, calendar, photos, notes, emails, etc....until I could get another appointment. ATT told me it's to limit time customers are in the store??? But if I to come back aren't how does that limit the time I am in the store. I guess per visit and I suppose since they don't know how to wear masks correctly, limit my exposure to a deadly virus. I just don't understand why they can't download my current data to a new phone? FYI, I checked with Verizon and oddly enough they can download your info/data from old phone to new phone right there in the store! Gave this store one star as parking was easy!
    Response from AT&T
    Hello Anne G. We know that first impressions are very important. Our number one goal is to provide you with an exceptional customer experience and this is not the experience we wanted you to have. Thank you for bringing this to our attention. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • full starempty starempty starempty starempty star1
    Worst experience at an AT&T store in a long time. Came in asking about purchasing an extra phone to use in Europe, expecting it to be a 5-10 minute conversation. After 20-25 minutes of combative discussion, discovered that Alex and Mahdi had made the critical assumption I wanted to buy a phone to use with a European Cell Carrier. They focused on telling me I can’t do that and that and asking if my phone was paid off. They only asked questions based upon their assumptions of what I was trying to do. Once I figured out what was going on the story changed. I then only got a half hearted “sorry” and smirks from Alex. Truly the worst store experience since Cingular. I left without making a purchase.
    Response from AT&T
    Hello Jim S. This is not the experience we wanted you to have. We're sorry we fell short of your expectations. Your experience in our store matters to us, and we'll work to make sure the next experience is better. Thank you for bringing this to our attention.
  • full starempty starempty starempty starempty star1
    BAIT & SWITCH! Don't believe anything the sales reps tell you. They told me I would be getting my iPhone for free and would receive a credit on my statement. However this did not happen. AT&T chat told me it was only for a new lines not upgraded. I was in there September 20, 2019. BAIT & SWITCH and nothing I can do about it.
  • full starfull starfull starfull starfull star5
    Just stopped in today looking for a new phone to replace a water-damaged one. Got excellent customer service from Alex, who didn't pressure me at all. Instead, he patiently answered all my questions about my options (I'm rather cell phone-illiterate!).

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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