AT&T Store Madison Madison East

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
3902 E Washington Ave
Madison, WI 53704
US
We are located next to Einstein Bagels at the intersection of East Washington Ave and Lien Rd.Schedule an appointment
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4.4 out of 5.0full starfull starfull starfull starhalf star
(34 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Madison

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Madison

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Madison?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Madison Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Madison East AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Special Information
AT&T is now hiring in Madison WI! Go to https://urldefense.com/v3/__https://www.att.jobs/search-jobs/Retail/Madison*2C*20WI/117/1/4/6252001-5279468-5250074-5261457/43x07305/-89x40123/15/2__;JSU!!BhdT!0s5JKt9YCrzy5m5vTWNx7Cvfkd31_o6cciZwei2OJutWZOJz0x-YfNRdcgIx2Q$ To apply!
manager photo
Meet our manager
Anastasia leads the team of friendly experts at the Madison East AT&T store and has been with AT&T for 8+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Anastasia is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Anastasia leads the team of friendly experts at the Madison East AT&T store and has been with AT&T for 8+ years and is proud to serve the Madison community providing the best in wireless and entertainment solutions. Anastasia is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Please change your store hours online to reflect the paper print out that is taped on the door.
    Response from AT&T
    Hello Sonny M We apologize and want to correct this! We will work on updating our google page to reflect proper hours.
  • 5 out of 5full starfull starfull starfull starfull star
    Best customer service received today by Madison. He was very patient and help my family and I through everything and tried to get us the best deals!
    Response from AT&T
    Hello Abbey I Thank you for the amazing review! Madison is one of our best! Happy to hear he was able to help you out. Have a great day!
  • 1 out of 5full starempty starempty starempty starempty star
    It seems every individual employee of AT&T has been trained out of a different manual, and with an apparent lack of any supervision or accountability, why would they care how their customers feel when they walk out of the store? The last time I tried to fix an ongoing billing mistake (my 4th visit about the issue) I was told the mistake can’t even be fixed at that location. Not sure who could have told me that the last 3 visits, but to top it off, I was also given “personal” attention by one of their lower level employees, who made several remarks about my fiancée and I—easily within earshot. They handle security issues with complete disregard for, well, security. Back to that billing matter: I am paying for 3 phones. At face value that’s not too extreme of an announcement—except I only use ONE phone. It has been about 4 months I’ve been charged for 3 lines with only one being my own. No one is capable of fixing this issue. Maybe I just need to pay attention more to what these companies pay attention to: social media, Yelp, and any other social forum that will listen.
    Response from AT&T
    Hello Cole B This is not the experience we wanted you to have. Please contact the store at 608-245-6000 and ask for Anastasia so we can get a resolution for you.
  • 5 out of 5full starfull starfull starfull starfull star
    Best customer service received today by Nick Frey.. spent the time to help and answer all my questions... very helpful and found ways to save money and improve my service
    Response from AT&T
    Hello James Sorenson. Thank you for stopping in and for the awesome review! Nick is fantastic! Hope you have a great day we will see you next time!
  • 5 out of 5full starfull starfull starfull starfull star
    Zer gave me great costomer service and got me to have a cheaper internet and cable plan! definitely going to have her attend me whenever i have the chance.
    Response from AT&T
    Hello Dominic R! So happy to hear Zer was able to help you out! She is one of our best! Thank you for reaching out and we hope to have the opportunity to connect with you again soon.

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