AT&T Store Prattville Prattville

In-store shopping
Curbside pickup
In-store pickup
Map of 2510 Cobbs Ford Road in Prattville
Get directions to AT&T Store at 2510 Cobbs Ford Road Prattville, AL
View:
Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 6:00 PM
2510 Cobbs Ford Road
Prattville, AL 36066
US
We are located on the corner of Cobbs Ford Road and Legends Parkway next to Jim 'N Nick's BBQ.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Prattville

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Prattville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Prattville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Prattville Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Prattville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Prattville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Parking is located on the front and also along the side of the building.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Worst AT&T experience of my life! I placed on order online on 7/22 for in-store pickup for an iphone. I received an email on 7/23 saying my phone was ready for pickup. After waiting many minutes for help, Porcha says we don't have a record of your order in our cart. So, she tries to find my order and tells me the phone isn't in inventory. Then, I leave and my current phone service is disconnected and I receive an email saying my order was picked up. I return to the store to see what's going on. They tell me they found a phone in the back and give it to me and explain that I need to back-up my phone over wifi at home and then turn on my new phone to activate it. I spent over 2 hours jacking around with these idiots when I could have had it shipped to my house and done everything myself. I will never set foot in this store again with these clowns! It used to be okay when it was an authorized dealer but now it's $hit! Poor Porcha was on her 6th day on the job, but she needs to find another career or learn how to help customers.
  • full starempty starempty starempty starempty star1
    My son and I went to the Prattville store on 7/10/21 because the customer service in Wetumpka is so bad, I was expecting great service based on reviews and was extremely disappointed. The store , to start with, was missing several display phones, I was finally approached by one of the reps who had been in back, her immediate vibe was that she she wanted to be anywhere but work that day, I told her I was looking to upgrade my phone and wanted to add my son to our plan as we had been using prepaid for him. Not only did she NOT show me what phones she did have, she didn't ask what I thought I might be looking for, I told her we weren't sure about what phone to get for my son, and her response was it would be cheaper to go to Walmart and get him another pre-paid. REALLY?! Then she asked if I was eligible for an upgrade, I told I thought I was but wasn't a 100% sure. She asked when I got the phone, I told her I thought a couple of years ago, she huffed and walked to her desk and asked for my number, I gave it to her, she advised I was eligible for an upgrade, so I said ok great, tell me about the latest phones, she just stood there until I finally said, ok thank you for your time and my son and I left. We ended up going to Best Buy in Montgomery and got what we needed from friendly helpful staff. Great Customer service was no where In sight and I am so disappointed. These reps should know their phones, they should be able to talk about them, what makes them great, why this is better than that, how it compares to the phone you currently have, etc. It's not rocket science.
    Response from AT&T
    Hi Lara, your experience in our store matters to us. That is not the experience we want you to have when you visit our store. We will work with our employees to ensure you are provided with the great experience you deserve. Thank you for bringing this to our attention.
  • full starfull starfull starfull starfull star5
    I had great service with Chelsea!! She was very polite, professional, patient and knowledgeable. I will DEFINITELY return again to work with her.
    Response from AT&T
    Hi Teresa! We are so glad we were able to help! It's our mission to ensure our customers are #GenuinelyHappy, and we are so thrilled we were able to make that happen for you. Awesome job Chelsea!
  • full starfull starfull starfull starfull star5
    Chelsea and Morgan went out of their to be more than just sales Socrates. They were warm, kind, knowledgeable and really helped me and my five year old daughter out on a road trip with a broken phone. They deserve a raise.
    Response from AT&T
    WOW!! We LOVE hearing about the wonderful experiences our customers are having in our stores, and it's even better when our store reps get a shout out!! Great job Chelsea and Morgan! It is our mission is to make our customers #GenuinelyHappy, and we're so excited that we made that happen for you, Margaret!! Thanks for being a loyal AT&T customer!!
  • full starempty starempty starempty starempty star1
    Took 4 hours to add a phone. Was the worst phone buying experience ever
    Response from AT&T
    Hi Danny, we understand that you are busy and apologize that it took this long. We appreciate your patience and we hope to serve you in a more timely manner on your next visit.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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