AT&T Store Troy Troy
|Day of the Week||Hours|
|Monday||9:00 AM - 7:00 PM|
|Tuesday||9:00 AM - 7:00 PM|
|Wednesday||9:00 AM - 7:00 PM|
|Thursday||9:00 AM - 7:00 PM|
|Friday||9:00 AM - 7:00 PM|
|Saturday||9:00 AM - 7:00 PM|
|Sunday||1:00 PM - 6:00 PM|
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Troy
Prepaid Phone Plans
Unlimited for $50/mo.Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Troy?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
AT&T PREPAID IPHONE SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Troy Store
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- January 11, 20215 out of 5D Bell was very helpful, and knowledgeable! We were treated very well!Response from AT&TJanuary 18, 2021Hello Tully S We do our best to equip our team to assist our customers. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers!
- December 22, 20205 out of 5Desireena was by far the most helpful rep we’ve ever dealt with in any store. I usually don’t expect much when we have to go into any AT&T store, but she far exceeded expectations with her customer service. She knows her job well and it was obvious that she is a mentor to other staff. She was approachable and kind. I’d highly recommend seeking her out if you stop at this location. She’s top notch!Response from AT&TDecember 23, 2020Hello Pam F We know that first impressions are very important. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers! Thank you for bringing this to our attention.
- November 17, 20205 out of 5ExcellentResponse from AT&TDecember 9, 2020Hello Christopher H We do our best to equip our team to assist our customers. We sincerely appreciate you and all our customers! We hope to connect with you soon.
- November 6, 20205 out of 5My experience at the Troy AT&T was exceptional. Kedarius Embry provided great customer service. He was patient and provided great detail in his explanations. He had such great customer service that I mistook him from the manager. I would strongly consider promoting him to a managerial position.Response from AT&TNovember 11, 2020Hello Malik, M Your experience in our store matters to us. We sincerely appreciate you and all our customers! We hope to connect with you soon.
- October 22, 20205 out of 5I upgraded my phone today, and after the outstanding customer service from Mrs. Desireena Roper, my phone reached a technical difficulty which prolonged the activation process 4 hours. Within those four hours, Mrs. Roper showed great humility and exquisite customer service. As customers lined up to the door, due to social distancing, she continued to take other customers and assist he coworkers. She also shined a light on herself and her beautiful story. Mrs. Disireena truly is a wonderful face for AT&T, and I would to see her in higher positions.Response from AT&TOctober 28, 2020Hello Destin H. We are sorry you experienced a long wait time. We sincerely appreciate you and all our customers! We appreciate your patience!