AT&T Store Troy Troy
Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 7:00 PM |
Tuesday | 9:00 AM - 7:00 PM |
Wednesday | 9:00 AM - 7:00 PM |
Thursday | 9:00 AM - 7:00 PM |
Friday | 9:00 AM - 7:00 PM |
Saturday | 9:00 AM - 7:00 PM |
Sunday | 1:00 PM - 6:00 PM |
Our top priority is safety
Face masks required and provided
Employee health screening
Curbside service and touchless transactions
6 feet social distancing environment
Continuous cleaning and hand sanitizing
Shopping hours for high risk individuals
Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Troy
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.10.00/mo.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.Req's 0% APR 30-mo. agmt. For well-qual. customers.5.00/mo.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Troy?AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details50.00/mo.SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Troy Store


- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
What our customers are saying
- January 11, 2021
5
D Bell was very helpful, and knowledgeable! We were treated very well!Response from AT&TJanuary 18, 2021Hello Tully S We do our best to equip our team to assist our customers. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers! - December 22, 2020
5
Desireena was by far the most helpful rep we’ve ever dealt with in any store. I usually don’t expect much when we have to go into any AT&T store, but she far exceeded expectations with her customer service. She knows her job well and it was obvious that she is a mentor to other staff. She was approachable and kind. I’d highly recommend seeking her out if you stop at this location. She’s top notch!Response from AT&TDecember 23, 2020Hello Pam F We know that first impressions are very important. Our number one goal is to provide you with an exceptional customer experience. We sincerely appreciate you and all our customers! Thank you for bringing this to our attention. - November 17, 2020
5
ExcellentResponse from AT&TDecember 9, 2020Hello Christopher H We do our best to equip our team to assist our customers. We sincerely appreciate you and all our customers! We hope to connect with you soon. - November 6, 2020
5
My experience at the Troy AT&T was exceptional. Kedarius Embry provided great customer service. He was patient and provided great detail in his explanations. He had such great customer service that I mistook him from the manager. I would strongly consider promoting him to a managerial position.Response from AT&TNovember 11, 2020Hello Malik, M Your experience in our store matters to us. We sincerely appreciate you and all our customers! We hope to connect with you soon. - October 22, 2020
5
I upgraded my phone today, and after the outstanding customer service from Mrs. Desireena Roper, my phone reached a technical difficulty which prolonged the activation process 4 hours. Within those four hours, Mrs. Roper showed great humility and exquisite customer service. As customers lined up to the door, due to social distancing, she continued to take other customers and assist he coworkers. She also shined a light on herself and her beautiful story. Mrs. Disireena truly is a wonderful face for AT&T, and I would to see her in higher positions.Response from AT&TOctober 28, 2020Hello Destin H. We are sorry you experienced a long wait time. We sincerely appreciate you and all our customers! We appreciate your patience!
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
Frequently asked questions
More locations in the Troy area
Fast. Easy. All Online.
- Get your order as soon as today
Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.
Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
- Check your eligibility
See if you're eligible for $0 down financing - without hurting your credit score.
Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
- Do it all, right from your phoneDownload now
Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.