AT&T Store Jacksonville Jacksonville
| Day of the Week | Hours |
|---|---|
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 10:00 AM - 8:00 PM |
| Wednesday | 10:00 AM - 8:00 PM |
| Thursday | 10:00 AM - 8:00 PM |
| Friday | 8:00 AM - 8:00 PM |
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
(501) 985-0002
4.4 out of 5.0
(34 Reviews)Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Apple iPhone 12
Learn how new and existing customers get the new iPhone 12 in Jacksonville for $0 with trade-in.
Apple iPhone 12 Pro
Learn how new and existing customers get $800 off the new iPhone 12 Pro with trade-in.
Early Holiday Deals!
Visit AT&T’s Holiday Gift Guide for early deals on gifts for you and everyone on your list – all from the comfort and safety of your own home!
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
Special offers and new phones for Jacksonville
SMARTPHONE
IPHONE 11
Learn how new and existing customers get iPhone 11 for $10/mo. Plus save even more with eligible trade-in.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
SMARTPHONE
SAMSUNG GALAXY S20 FE 5G
Learn how new and existing customers get the new Samsung Galaxy S20 FE 5G for FREE with qualifying trade-in.5G req's compatible plan. 5G may not be in your area. See att.com/5Gforyou for 5G coverage details.
SMARTPHONE DEALS
SHOP IPHONE DEALS & OFFERS
AT&T has great deals on the latest phones like the iPhone SE, iPhone 11 & iPhone 12. Get your new iPhone with AT&T the fastest network for iPhone.
Prepaid Phone Plans
Unlimited Plus for $50/mo.
Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Jacksonville?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/30/20 in stores and online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
SMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Jacksonville Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the Jacksonville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Get the new iPhone 12 Order Now! - Fri, October 23
Where to Park
We have parking conveniently located right out front. Additional parking behind Starbucks and First Arkansas Bank!
Meet our manager
George leads the team of friendly experts at the Jacksonville AT&T store and has been with AT&T for 8+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. George is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Meet our manager
George leads the team of friendly experts at the Jacksonville AT&T store and has been with AT&T for 8+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. George is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.4 out of 5.0
(34 Reviews)- July 21, 20201 out of 5
WORST CUSTOMER SERVICE EVER!!! These reps are “ALL” disrespectful and rude especially when I was with my 72 year old dad who has health issues and they would not let me in to make sure they did not take advantage of my dad. The Att employees stared at me while I stood at the front door and ignored me as they almost took “ADVANTAGE” of my dad. Lakewood Att is by far better and I will “NEVER” go to the Jacksonville Att Store Ever Again and we have “EVERYTHING” bundled and this is the “INADEQUATE” customer service my dad and I received. The GENERAL MANAGER, needs to do an “OVERHAUL” of the “TOXIC” employees that work at the Jacksonville Att.Response from AT&TJuly 27, 2020Hello Valerie P. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon. - May 28, 20205 out of 5Received GREAT customer service. Todd did amazing, upgrading my phone. I appreciated the patience he had.Response from AT&TJune 16, 2020Hi Todd L.. We know that first impressions are very important. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- May 22, 20205 out of 5ExcellentResponse from AT&TJune 16, 2020Hi Sharon. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- April 12, 20195 out of 5It went very well the young lady was super nice. She took her time explaining everything to me was not in any line of hurry.
- March 27, 20195 out of 5I went into the store with questions about my account that I could not get answers to on line. I was in Jacksonville visiting my daughter and we went to this location near by her home. We were greeted at the door by representative Kim. I recommend anyone in the Jacksonville area who needs AT&T go to this location and speak to Kim. She went above and beyond to help me with my issue and it was resolved on the spot. She took the time to get to know me and look into my account issues. I have been an AT&T customer for over 30 years and will continue to stay with them. Thank you Kim and a big shout out for you and the Jacksonville AT&T store.
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