AT&T Store Jacksonville Jacksonville

In-store shopping
Curbside pickup
In-store pickup
Personal delivery
Shop now
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

2070 John Harden Drive
Suite N
Jacksonville, AR 72076
US
Located behind Starbucks!

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

  • Shopping hours for high risk individuals

Check out COVID-19: Our Response webpage for the latest information.

Mother’s Day gift guide
Gifts to celebrate the one who’s always there for you. Get great deals on some of the latest phones and devices.
LIMITED TIME AARP OFFER
Learn how to get a $100 credit per line when you switch to AT&T and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
AT&T Support
Having issues? Get help fixing common issues or learn how to contact us.

Special offers and new phones for Jacksonville

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00
    /mo.
    Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Jacksonville

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Jacksonville?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Jacksonville Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Jacksonville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Jacksonville AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
We have parking conveniently located right out front. Additional parking behind Starbucks and First Arkansas Bank!
manager photo
Meet our manager
Kimberly leads the team of friendly experts at the Jacksonville AT&T store and has been with AT&T for 9+ years and is proud to serve the Jacksonville community providing the best in wireless and entertainment solutions. Kimberly is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    WORST CUSTOMER SERVICE EVER!!! These reps are “ALL” disrespectful and rude especially when I was with my 72 year old dad who has health issues and they would not let me in to make sure they did not take advantage of my dad. The Att employees stared at me while I stood at the front door and ignored me as they almost took “ADVANTAGE” of my dad. Lakewood Att is by far better and I will “NEVER” go to the Jacksonville Att Store Ever Again and we have “EVERYTHING” bundled and this is the “INADEQUATE” customer service my dad and I received. The GENERAL MANAGER, needs to do an “OVERHAUL” of the “TOXIC” employees that work at the Jacksonville Att.
    Response from AT&T
    Hello Valerie P. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    Received GREAT customer service. Todd did amazing, upgrading my phone. I appreciated the patience he had.
    Response from AT&T
    Hi Todd L.. We know that first impressions are very important. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    Excellent
    Response from AT&T
    Hi Sharon. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starfull starfull starfull starfull star5
    It went very well the young lady was super nice. She took her time explaining everything to me was not in any line of hurry.
  • full starfull starfull starfull starfull star5
    I went into the store with questions about my account that I could not get answers to on line. I was in Jacksonville visiting my daughter and we went to this location near by her home. We were greeted at the door by representative Kim. I recommend anyone in the Jacksonville area who needs AT&T go to this location and speak to Kim. She went above and beyond to help me with my issue and it was resolved on the spot. She took the time to get to know me and look into my account issues. I have been an AT&T customer for over 30 years and will continue to stay with them. Thank you Kim and a big shout out for you and the Jacksonville AT&T store.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Jacksonville area

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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