AT&T Store Jacksonville Jacksonville
Day of the Week | Hours |
---|---|
Monday | 10:00 AM - 8:00 PM |
Tuesday | 10:00 AM - 8:00 PM |
Wednesday | 10:00 AM - 8:00 PM |
Thursday | 10:00 AM - 8:00 PM |
Friday | 10:00 AM - 8:00 PM |
Saturday | 10:00 AM - 8:00 PM |
Sunday | 11:00 AM - 6:00 PM |
You can schedule an appointment at this store and visit on your schedule.
Everyone gets our best deals! Come visit the Jacksonville store and take a look at the current iPhone deals.
Special offers and new phones for Jacksonville
SMARTPHONE
Samsung Galaxy S22 Ultra
Learn how new and existing customers get $800 off with qualified trade-in or trade-in a Galaxy phone. Any year. Any condition. See offer details.Smartphone
Samsung Galaxy A53 5G
Get the new Samsung Galaxy A53 5G featuring 6.5-inch display, triple rear cameras and powerful battery. Shop AT&T for the best Galaxy A53 deal.SMARTPHONE
iPhone SE (2022)
Featuring lightning-fast A15 Bionic chip, 5G support, big-time battery life and a superstar camera. Plus, the toughest glass in a smartphone and a Home button with secure Touch ID.SMARTPHONE
Google Pixel 6
Learn how to get Google Pixel 6 for $10/mo. with no trade-in needed. See offer details.Ltd. time. Req’s 0% APR 36-mo. agmt. Well-qual. customers. $10/mo. after credits over 36 mos. Other elig. svc plans avail. If svc cancelled, device balance due. Other terms may apply.10.00/mo.AT&T PREPAID
Double data. Same price.
Now you can get 16GB of high-speed data every month when you prepay $300 for 12 months of service (equal to $25/mo.)Taxes and fees extra. Excludes upgrades. Other fees, charges & restr’s apply. See offer details25.00/mo.AT&T PREPAID
AT&T PREPAID SIM Card
Learn how you can get an AT&T PREPAID SIM card for FREE for a limited time. See offer details.
About the Jacksonville Store



Our Services
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
- iPhone 13, iPhone 13 Pro Max & iPhone Mini
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions

What our customers are saying
- November 2, 2021
1
If I could give a zero I would. Kimberly was not only not helpful but also very threatening. She needs to be fired and replaced with someone else.Response from AT&TNovember 3, 2021We apologize you didn't have the experience you were hoping for. We work very hard to make sure every customer that comes to our store is taken care of and just like everyone else we provided you with the best solution we could. We do value you as a customer and look forward to helping you with anything you may need in the future. - June 8, 2021
5
The Jacksonville AT&T Store, is amazing! The customer support and service is excellent. Mrs.Kim, the store manager, along with her crew, surpass the expectation of being professional. They are so kind, caring and will do anything to ensure that their customers are more than happy!
If you need help with your AT&T services, please visit the Jacksonville, Arkansas location! - May 25, 2021
5
VERY HAPPY no one could figure how 2 # sync my samsung watch 3, it went back to Samsung no luck, I called customer service several times no luck. But whn I came n2 their store, I was upset but came out happy bc the manager lady was patient in make n sure they solved my problem. Thank u so much bc I had gave up.Response from AT&TJune 8, 2021Hi Valeesha. We are excited to hear your watch is working and you had a great experience in store. We look forward to helping you again in the future. - July 21, 2020
1
WORST CUSTOMER SERVICE EVER!!! These reps are “ALL” disrespectful and rude especially when I was with my 72 year old dad who has health issues and they would not let me in to make sure they did not take advantage of my dad. The Att employees stared at me while I stood at the front door and ignored me as they almost took “ADVANTAGE” of my dad. Lakewood Att is by far better and I will “NEVER” go to the Jacksonville Att Store Ever Again and we have “EVERYTHING” bundled and this is the “INADEQUATE” customer service my dad and I received. The GENERAL MANAGER, needs to do an “OVERHAUL” of the “TOXIC” employees that work at the Jacksonville Att.Response from AT&TJuly 27, 2020Hello Valerie P. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon. - May 28, 2020
5
Received GREAT customer service. Todd did amazing, upgrading my phone. I appreciated the patience he had.Response from AT&TJune 16, 2020Hi Todd L.. We know that first impressions are very important. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
Cellphones, plans & accessories
AT&T PREPAID
POPULAR SMARTPHONES
ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
Frequently asked questions
More locations in the Jacksonville area
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Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.
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Start shoppingReq's 0% APR 30-mo. agmt. Well-qualified customers.
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