AT&T Store Jacksonville Jacksonville
|Day of the Week||Hours|
|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||10:00 AM - 6:00 PM|
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.
• We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.
• We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.
• Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.
Special offers on your favorite phones
iPhone SE (2020)Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
Samsung Galaxy S20 5GLearn how to get the Samsung Galaxy S20 5G for $15/mo. when you buy online. Req's new line, qualifying installment & unlimited plan.
iPhone 11Learn how to get up to $350 in bill credit when you buy an iPhone 11 online. Req's new line, qualifying installment & unlimited plan.
Google Pixel 4Learn how to get an Google Pixel 4 64GB for $5/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts).
LG V60 ThinQ 5GLearn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
AT&T PREPAID iPhone SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Jacksonville Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- May 28, 20205 out of 5Received GREAT customer service. Todd did amazing, upgrading my phone. I appreciated the patience he had.Response from AT&TJune 16, 2020Hi Todd L.. We know that first impressions are very important. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- May 22, 20205 out of 5ExcellentResponse from AT&TJune 16, 2020Hi Sharon. We certainly want you to feel welcome in our store. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
- April 12, 20195 out of 5It went very well the young lady was super nice. She took her time explaining everything to me was not in any line of hurry.
- March 27, 20195 out of 5I went into the store with questions about my account that I could not get answers to on line. I was in Jacksonville visiting my daughter and we went to this location near by her home. We were greeted at the door by representative Kim. I recommend anyone in the Jacksonville area who needs AT&T go to this location and speak to Kim. She went above and beyond to help me with my issue and it was resolved on the spot. She took the time to get to know me and look into my account issues. I have been an AT&T customer for over 30 years and will continue to stay with them. Thank you Kim and a big shout out for you and the Jacksonville AT&T store.
- January 9, 20195 out of 5I have to be honest and say that when I walked in to Att the first of the year, I was planning on changing cell phone companies. I was fed up with the rude people who had been dealing with me so far. Then Jay Goreman waited on me and not only did I stay with att, I am satisfied with my decision. Keep him. I will follow him if he changes phone companies.