AT&T Store San Diego Carmel Mountain Ranch Plaza

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
ThursdayClosed
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
11954 Carmel Mountain Road
San Diego, CA 92128
US
Located next door to MichaelsSchedule an appointment
SHOP NOW
3.4 out of 5.0full starfull starfull starhalf starempty star
(51 Reviews)
Map of 11954 Carmel Mountain Road in San Diego

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is San Diego's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for San Diego

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in San Diego

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Diego?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the San Diego Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Carmel Mountain Ranch Plaza AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Special Information
Curbside is available for customers who prefer to place their order online. We will prepare your entire order and run it out to your car once you have arrived in your designated parking spot. Temporary Hours of Operation: Monday: 10:00am-6:00pm Tuesday: 10:00am-6:00pm Wednesday: 10:00am-6:00pm Thursday: 10:00am-6:00pm Friday: 10:00am-6:00pm Saturday: 10:00am-6:00pm Sunday: 10:00am-6:00pm
manager photo
Meet our manager
Ardian leads the team of friendly experts at the Carmel Mountain Ranch Plaza AT&T store and has been with AT&T for 8+ years and is proud to serve the San Diego community providing the best in wireless and entertainment solutions. Ardian is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Ardian leads the team of friendly experts at the Carmel Mountain Ranch Plaza AT&T store and has been with AT&T for 8+ years and is proud to serve the San Diego community providing the best in wireless and entertainment solutions. Ardian is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 4 out of 5full starfull starfull starfull starempty star
    Initially, we had an appointment at 3 and wasn’t seen until another 40 min later. That’s frustrating as a customer, because you expect to be seen at the time you put in for, but instead, they were like “it just puts you at the top of the list, you’ll be seen soon”.

    I would’ve left this at a one star if Melissa wasn’t as good as she was. She’s very personable, easy to talk to, patient, and made things quick and easy. She explained everything really well and literally is the only reason I changed my mind from giving this location a bad review. This lady deserves praise!! Promote her now! Employee of the month! She deserves it.
    Response from AT&T
    Hi Leslie G.
    Appreciate your feed back, Thank you for recommending Melissa. We will make sure we do a better job upon your next visit.
  • 1 out of 5full starempty starempty starempty starempty star
    I wasted time driving over to this store!I called ahead to make sure they had what I needed but when I arrived I was told that I was mistaken.Not sure who is training people for customer service.The person that was waiting on me acted like he was doing me a favor!I'm glad I don't have to shop at that store!
  • 5 out of 5full starfull starfull starfull starfull star
    Added a line and upgraded phones today. Abi helped us out and was wonderful. Really appreciated how helpful and patient he was and how he explained all the different options available to us.
    Response from AT&T
    Hi! Awesome! Super glad to hear that our service met your expectations. Thank you for your business
  • 5 out of 5full starfull starfull starfull starfull star
    Recently, I added couple of new connections to my existing account, one of them was a transfer from other carrier to AT&T. There were so much of issues while porting, but Hamid Parvizi helped me out of his way and worked with the other carrier and got it done successfully with great patience. Highly an outstanding customer service from Hamid. Thanks for the great customer service from your team. Appreciate it..!
    Response from AT&T
    Hello Senthil,

    Thank you so much for switching to AT&T! We sometimes encounter issues while porting, but we are glad to hear that Hamid was able to successfully work through them.

    Thank you for your patience and your feedback!
  • 5 out of 5full starfull starfull starfull starfull star
    ERIC helped me and is the best and gave me 100% certified! Best customer service!
    Response from AT&T
    Hi CHRISTINE, W. Thank you for recognizing Eric. We are happy to know he was able to provide you with the best customer service!

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