AT&T Store San Diego Carmel Mountain Ranch Plaza
|Day of the Week||Hours|
|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||10:00 AM - 6:00 PM|
Our top priority is to keep our valued customers, employees, and communities safe. We appreciate you taking note of some recent changes and new options we have added to best serve you.
• We’re now offering more ways to serve you! Curbside service, touchless transactions, and in many areas, no-contact delivery with virtual set-up is now available.
• To ensure social distancing and safety, we are limiting the number of people we can assist in-store. The myAT&T app and att.com are convenient options for bill payments, accessory purchases and device upgrades to help save you time.
• Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them. We appreciate your partnership in keeping our communities safe and healthy.
• Hand sanitizer is available in all our locations for both customers and employees. Surfaces are cleaned and sanitized at regular intervals throughout the day.
Special offers and new phones for San Diego
NEW SAMSUNG GALAXY NOTE20 ULTRA 5GLearn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
Prepaid Phone Plans
Unlimited Plus for $50/mo.Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in San Diego?50.00/mo.Plus taxes and fees with AutoPayAfter 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
AT&T PREPAID IPHONE SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the San Diego Store
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
POPULAR SMARTPHONESWhen you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- August 13, 20204 out of 5Initially, we had an appointment at 3 and wasn’t seen until another 40 min later. That’s frustrating as a customer, because you expect to be seen at the time you put in for, but instead, they were like “it just puts you at the top of the list, you’ll be seen soon”.
I would’ve left this at a one star if Melissa wasn’t as good as she was. She’s very personable, easy to talk to, patient, and made things quick and easy. She explained everything really well and literally is the only reason I changed my mind from giving this location a bad review. This lady deserves praise!! Promote her now! Employee of the month! She deserves it.Response from AT&TAugust 13, 2020Hi Leslie G.
Appreciate your feed back, Thank you for recommending Melissa. We will make sure we do a better job upon your next visit.
- July 24, 20201 out of 5I wasted time driving over to this store!I called ahead to make sure they had what I needed but when I arrived I was told that I was mistaken.Not sure who is training people for customer service.The person that was waiting on me acted like he was doing me a favor!I'm glad I don't have to shop at that store!
- July 17, 20205 out of 5Added a line and upgraded phones today. Abi helped us out and was wonderful. Really appreciated how helpful and patient he was and how he explained all the different options available to us.Response from AT&TJuly 19, 2020Hi! Awesome! Super glad to hear that our service met your expectations. Thank you for your business
- July 7, 20205 out of 5Recently, I added couple of new connections to my existing account, one of them was a transfer from other carrier to AT&T. There were so much of issues while porting, but Hamid Parvizi helped me out of his way and worked with the other carrier and got it done successfully with great patience. Highly an outstanding customer service from Hamid. Thanks for the great customer service from your team. Appreciate it..!Response from AT&TJuly 8, 2020Hello Senthil,
Thank you so much for switching to AT&T! We sometimes encounter issues while porting, but we are glad to hear that Hamid was able to successfully work through them.
Thank you for your patience and your feedback!
- June 22, 20205 out of 5ERIC helped me and is the best and gave me 100% certified! Best customer service!Response from AT&TJune 24, 2020Hi CHRISTINE, W. Thank you for recognizing Eric. We are happy to know he was able to provide you with the best customer service!