AT&T Store San Diego Carmel Mountain Ranch Plaza
|Day of the Week||Hours|
|Monday||10:00 AM - 8:00 PM|
|Tuesday||10:00 AM - 8:00 PM|
|Wednesday||10:00 AM - 8:00 PM|
|Thursday||10:00 AM - 8:00 PM|
|Friday||10:00 AM - 8:00 PM|
|Saturday||10:00 AM - 8:00 PM|
|Sunday||10:00 AM - 6:00 PM|
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for San Diego
IPHONE 11Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
Prepaid Phone Plans
Unlimited for $50/mo.Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in San Diego?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
AT&T PREPAID IPHONE SE (2020)Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the San Diego Store
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Device Upgrade
- Device Protection
- TV & Entertainment
- Bill Pay and Setup
- Small Business Solutions
Cellphones, plans & accessories
AT&T PREPAIDExperience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
ACCESSORIESAT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
- February 19, 20215 out of 5Antwon helped us at this store...WOW what a great employee. You need more like this guy..cautious informative, knowledgeable and smart.
- August 13, 20204 out of 5Initially, we had an appointment at 3 and wasn’t seen until another 40 min later. That’s frustrating as a customer, because you expect to be seen at the time you put in for, but instead, they were like “it just puts you at the top of the list, you’ll be seen soon”.
I would’ve left this at a one star if Melissa wasn’t as good as she was. She’s very personable, easy to talk to, patient, and made things quick and easy. She explained everything really well and literally is the only reason I changed my mind from giving this location a bad review. This lady deserves praise!! Promote her now! Employee of the month! She deserves it.Response from AT&TAugust 13, 2020Hi Leslie G.
Appreciate your feed back, Thank you for recommending Melissa. We will make sure we do a better job upon your next visit.
- July 24, 20201 out of 5I wasted time driving over to this store!I called ahead to make sure they had what I needed but when I arrived I was told that I was mistaken.Not sure who is training people for customer service.The person that was waiting on me acted like he was doing me a favor!I'm glad I don't have to shop at that store!
- July 17, 20205 out of 5Added a line and upgraded phones today. Abi helped us out and was wonderful. Really appreciated how helpful and patient he was and how he explained all the different options available to us.Response from AT&TJuly 19, 2020Hi! Awesome! Super glad to hear that our service met your expectations. Thank you for your business
- July 7, 20205 out of 5Recently, I added couple of new connections to my existing account, one of them was a transfer from other carrier to AT&T. There were so much of issues while porting, but Hamid Parvizi helped me out of his way and worked with the other carrier and got it done successfully with great patience. Highly an outstanding customer service from Hamid. Thanks for the great customer service from your team. Appreciate it..!Response from AT&TJuly 8, 2020Hello Senthil,
Thank you so much for switching to AT&T! We sometimes encounter issues while porting, but we are glad to hear that Hamid was able to successfully work through them.
Thank you for your patience and your feedback!