AT&T Store Walnut Creek Olympic Blvd

Day of the WeekHours
Monday10:00 AM - 6:00 PM
Tuesday10:00 AM - 6:00 PM
Wednesday10:00 AM - 6:00 PM
Thursday10:00 AM - 6:00 PM
Friday10:00 AM - 6:00 PM
Saturday10:00 AM - 6:00 PM
Sunday10:00 AM - 6:00 PM
1521 Olympic Blvd
Walnut Creek, CA 94596
US
Located in Plaza Escuela between parking entrance and Tiki Tom'sSchedule an appointment
SHOP NOW
3.8 out of 5.0full starfull starfull starfull starempty star
(32 Reviews)

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
AT&T speed tops the charts! AT&T is San Francisco's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Walnut Creek

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Walnut Creek

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Walnut Creek?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Walnut Creek Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Walnut Creek AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Ernest leads the team of friendly experts at the Walnut Creek AT&T store and has been with AT&T for 4+ years and is proud to serve the Walnut Creek community providing the best in wireless and entertainment solutions. Ernest is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Ernest leads the team of friendly experts at the Walnut Creek AT&T store and has been with AT&T for 4+ years and is proud to serve the Walnut Creek community providing the best in wireless and entertainment solutions. Ernest is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Posted to Google Reviews:

    Do not go to this store if you have access to getting to another especially during a busy shopping day.

    On Saturday, December 19, 2020 in the afternoon, I had an interaction with a young man manager and it was just brutal. Long story very short, I had purchased iPods and some accessories the day prior. I went in for a return of $307.42 and after waiting for about 45 minutes (not in line but 45 minutes of the sales representative chatting with this so called manager) I was told they could not give a refund because they did not have enough cash on hand. Refund to my card was not available for reasons that were clear but made zero sense. I had paid a split amount between cash and card but this is AT&T and this was not acceptable.

    The resolution was communicated to me by the manager by being talked to like I was a crook or an idiot, totally inappropriate the way this young man spoke and talked down to me. My choices were 'wait until we get enough cash on hand and call in advance to check to see if we have enough cash for you or better go to Pleasant Hill.' I cannot stress enough how utterly disrespectful this person was and I only regret not getting his name.

    Furthermore, after I had left I realized that I had paid $98 on my card and $300 cash. The manager told me he had $264 on hand. So if this young man had thought it through during his 45 minute conversation, he could have put $98 back on my card and given me the difference in cash.

    The whole thing was just a debacle. I have been with AT&T for 23 years, since my first cell phone in 1997 and I really want to change service providers after this interaction. Luckily, I went to Pleasant Hill, waited in line for another 30 minutes, BUT their customer service was top notch and the refund was done immediately. Like any other rational business.

    If you are the young man's manager, you may want to evaluate his competency.
  • 5 out of 5full starfull starfull starfull starfull star
    Kesha was so helpful and great to work with.
    Response from AT&T
    Hello Dani B! Serving our customers with the best service possible is something we strive for every day! We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star
    I needed help solving a perplexing IPhone issue that arose when I got an Apple Watch. After about six hours with competent and well meaning service people on line, I walked into the Olympic Blvd store and met De Vaughn. He is definitely a trouble shooter and within minutes figured out that when I bought my new XR phone some incompetent Apple store person put my old SIM card into my new phone! The issue was taken care of within minutes.Excellent service!
    Response from AT&T
    Hello Lauren A. We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    For the last month I have been fighting with T-Mobile to help me with my business account. No one would call me back, no one would help. I finally decided enough was enough but when I went to Verizon and Sprint they weren't much better. I was fed up and really just hopeless. I walked in to the ATT store and didn't expect much other than disapointment. I met Max first and he brought Gabe to talk to me as well. They both were amazing! They laid everything out, they were kind, understanding and I am so excited to switch my business over to them.
    Response from AT&T
    Hello Candi T. Thank you for the kind words! We are happy that we created a great experience when you came to our location. We look forward to doing business with you! Thank you for being a valued customer.
  • 1 out of 5full starempty starempty starempty starempty star
    As a LOYAL AT&T customer I have to admit today was probably the WORST experience ever because of a Manager Named Marie at 1521 Olympic Blvd in Walnut Creek, Ca. Marie was probably the rudest Manager we have ever encountered in any setting. Trying to upgrade my phone and change over some paperwork for my mom after my fathers passing we had made an appointment on-line which indicated 9 am. I had at least 3-4 texts confirming our 9 am appointment. We waited outside with another gentlemen for many minutes for our 9 am appointment. Around 9:10 two employees arrived (one MARIE) and we tried to talk to her but she RUDELY shut the door in our face she indicated the store was open at 10am. After knocking on the door and asking to speak to her she came to the door and said it was a 'internet error and there are not any 9 am appointments". She said she 'had to get to the alarm". She further explained she had '0' staff to help with our confirmed 9 am appointment (in the next half hour about a dozen employees came to work but she chose to ignore us waiting outside and went about her time of getting coffee and going about 'her' business.) When asking her name she told me her name was "Marie" and does not give our her last name. Little did she know that her 'customer' she was discounting has many more years in Customer Service and Sales then her and she was probably the rudest person I have ever encountered in any business setting. About ready to leave and change phone plans I was welcomed seeing a familiar face enter the store - De Vaughn Alexander who has helped my mom in the past with many issues and I explained our story. He could not have been nicer. After the doors opened and we did wait the entire hour he helped us and I will send a note to Corporate Headquarters on his amazing service. What was baffling was our entire two hours with him not ONCE did 'Marie -no last name given' come over to see us rather ignore our presence as 'customers'. After realizing there was another manager on duty 'Rachel' she was very kind in the situation when explained to her. But please note Corporate Headquarters"Marie" needs some help with her client relations skills and De Vaughn should be commended for his amazing service and client relations!!!!! PleaseNOTEstaff rating is due to De Vaughn.

More locations in the Walnut Creek area

  • AT&T Store Pleasant Hill Crossroads at Pleasant Hill

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 6:00 PM
    2390 Monument Blvd
    Ste B-2
    Pleasant Hill, CA 94523
    US
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    3.37 mi to your search
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  • AT&T Store Lafayette Lafayette

    10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 7:00 PM 10:00 AM - 6:00 PM 10:00 AM - 6:00 PM
    3592 Mt Diablo Blvd
    Lafayette, CA 94549
    US
    phone
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    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    3.39 mi to your search
    Map of 3592 Mt Diablo Blvd in Lafayette
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  • AT&T Store Concord Sun Valley Mall

    11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 7:00 PM 11:00 AM - 8:00 PM 11:00 AM - 8:00 PM 11:00 AM - 7:00 PM
    402 Sun Valley Mall
    Spc A201
    Concord, CA 94520
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices
    4.95 mi to your search
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