AT&T Store Boise Franklin Road

In-store shopping
In-store pickup
Map of 8279 W Franklin Rd in Boise
Get directions to AT&T Store at 8279 W Franklin Rd Boise, ID
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

8279 W Franklin Rd
Boise, ID 83642
US
We are located next to Cabela's.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Boise

  • Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW ANDROID PHONE
    Google Pixel 6

    Smartphone

    Learn how to get Google Pixel 6 for FREE with eligible trade-in. See offer details.
  • New Phone
    Samsung Galaxy S21 FE 5G

    SMARTPHONE

    Learn how everyone gets Galaxy S21 FE 5G for $15/mo. with no trade-in required. See offer details.
    15.00
    /mo.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $800 off with eligible trade-in.​ See offer details.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how to get $200 off Apple Watch with more trade-in options. See offer details.
  • AT&T PREPAID
    Prepaid phone plans in Boise

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Boise?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Boise Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking for the hottest new device or an awesome accessory? Our Franklin Rd Store location has got you covered. We’re your one-stop shop in Boise, ID. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Boise, ID store located at 8279 W Franklin Rd! We’d love to get to know you.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Looking for the hottest new device or an awesome accessory? Our Franklin Rd Store location has got you covered. We’re your one-stop shop in Boise, ID. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV STREAM packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Boise, ID store located at 8279 W Franklin Rd! We’d love to get to know you.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Amazing staff very helpful, very knowledgeable and always go above and beyond.
  • full starempty starempty starempty starempty star1
    Horrible customer service. Tried to call multiple times, was answered the first call, they said hello and hung up, called back multiple times after and I could hear them hang up as soon as the call was picked up. When I finally got someone on the phone, they were unprofessional and hung up before my questions were answered. Get better employees.
    Response from AT&T
    We apologize that your phone calls have gone unanswered, but we thank you for bringing this to our attention, Pam. We will work with our employees to ensure you’re provided with the customer service you deserve. Our goal is to provide you with a better experience in the future. Thank you and take care!
  • full starempty starempty starempty starempty star1
    The man who helped me was a liar! Told me I have an old expensive plan and needed to get on a new plan. I asked how much the mew plan was and he said he wasn’t authorized to give me an accurate quote. He didn’t give me any options but he told me the plan he put me on had 5G and that I would need it with my new phone. I found out later he put me on the most expensive plan they had and I would be paying almost $100,00 more per month!
    Don’t deal with this store! Go somewhere else!
  • full starempty starempty starempty starempty star1
    Absolutely horrible! DO NOT BUY HERE! They really need to allow 0 stars. Purchased 2 phones plus misc accessories for my business in April and all went well as expected. The problems started with the first billing. They changed our plan, changed how we receive our bill and also managed to change our business email address so we did not get invoices and were behind on payments for first time ever. Still trying to get that corrected with att. Next issue we found was that we were lied to by the sales person that sold us the “life time screen protector program”. Turns out “Life time” actually means 1 year and a maximum of 4 screens. Not much coverage for the $80-$100 cost per phone. Found that out from the incredibly rude so called store Manager when I came in today to get my second screen replaced in 7 months. He informed me that their store no longer supports that program but he could have one mailed to me and I could make another trip in to have them install. Not realistic with my work schedule. When I questioned being lied to and asking if there was any other option to getting my 2 phones repaired I was told there was not and that he did not appreciate my attitude and that if I did not immediately leave he would be calling the police to have me removed. Refused to tell me his name. Refused to give me a supervisor or owner name. Went to the nearby Corporate store and the Manager there listened to the problem professionally and worked out a fix managing to get $40 dollars more which I happily paid. I have no problem paying for great service. Stay away from this retailer. Find another retailer or stick with the corporate store. Have been with att for 30 plus years and have NEVER received anything like the horrible service I received today at this Franklin Authorized Retailer location in Boise.
  • full starfull starempty starempty starempty star2
    Great when it came to the fact that I needed a phone right way. Salesman Freddy R was great but.I did not like that when I received my bill my plan was for Unlimited extra when I clearly asked for Unlimited starer.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

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    Download now

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