AT&T Store Boise Franklin Road

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
8279 W Franklin Rd
Boise, ID 83709
US
We are located next to Cabela's.
SHOP NOW
4.1 out of 5.0full starfull starfull starfull starempty star
(21 Reviews)

To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

AT&T Protect Advantage
No phone insurance? Let’s fix that. Protect your device against damage, loss, theft, and get expert technical support. Open enrollment ends 3/31/21.
Samsung Galaxy S21 5G
Best deals for everyone. New and existing customers get the Samsung Galaxy S21 5G for FREE with qualifying trade-in.​
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Boise City's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.

Special offers and new phones for Boise

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 11

    SMARTPHONE

    Learn how new and existing customers get iPhone 11 for $10/mo. No trade-in required. Pus, SAVE even more when you trade in an eligible device.
    10.00/mo.Restrictions apply. Req’s 0% APR 30-mo. agmt. Well-qualified customers only.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Boise

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Boise?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Boise Store

Authorized Retailer
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Looking for the hottest new device or an awesome accessory? Our Franklin Rd Store location has got you covered. We’re your one-stop shop in Boise, ID. We have phones, tablets, wearables, and more that you’ll love. We also offer in-store activation, so you can get your device up and running in no time. Need a case? How about a charger? Some new headphones? We have all that—and more. And while you’re in the store, make sure to check out our DIRECTV® and AT&T TV NOW packages. They deliver the shows and movies people love talking about. So, now that you know us a little better, stop by our Boise, ID store located at 8279 W Franklin Rd! We’d love to get to know you.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Horrible customer service. Tried to call multiple times, was answered the first call, they said hello and hung up, called back multiple times after and I could hear them hang up as soon as the call was picked up. When I finally got someone on the phone, they were unprofessional and hung up before my questions were answered. Get better employees.
    Response from AT&T
    We apologize that your phone calls have gone unanswered, but we thank you for bringing this to our attention, Pam. We will work with our employees to ensure you’re provided with the customer service you deserve. Our goal is to provide you with a better experience in the future. Thank you and take care!
  • 1 out of 5full starempty starempty starempty starempty star
    The man who helped me was a liar! Told me I have an old expensive plan and needed to get on a new plan. I asked how much the mew plan was and he said he wasn’t authorized to give me an accurate quote. He didn’t give me any options but he told me the plan he put me on had 5G and that I would need it with my new phone. I found out later he put me on the most expensive plan they had and I would be paying almost $100,00 more per month!
    Don’t deal with this store! Go somewhere else!
  • 1 out of 5full starempty starempty starempty starempty star
    Absolutely horrible! DO NOT BUY HERE! They really need to allow 0 stars. Purchased 2 phones plus misc accessories for my business in April and all went well as expected. The problems started with the first billing. They changed our plan, changed how we receive our bill and also managed to change our business email address so we did not get invoices and were behind on payments for first time ever. Still trying to get that corrected with att. Next issue we found was that we were lied to by the sales person that sold us the “life time screen protector program”. Turns out “Life time” actually means 1 year and a maximum of 4 screens. Not much coverage for the $80-$100 cost per phone. Found that out from the incredibly rude so called store Manager when I came in today to get my second screen replaced in 7 months. He informed me that their store no longer supports that program but he could have one mailed to me and I could make another trip in to have them install. Not realistic with my work schedule. When I questioned being lied to and asking if there was any other option to getting my 2 phones repaired I was told there was not and that he did not appreciate my attitude and that if I did not immediately leave he would be calling the police to have me removed. Refused to tell me his name. Refused to give me a supervisor or owner name. Went to the nearby Corporate store and the Manager there listened to the problem professionally and worked out a fix managing to get $40 dollars more which I happily paid. I have no problem paying for great service. Stay away from this retailer. Find another retailer or stick with the corporate store. Have been with att for 30 plus years and have NEVER received anything like the horrible service I received today at this Franklin Authorized Retailer location in Boise.
  • 2 out of 5full starfull starempty starempty starempty star
    Great when it came to the fact that I needed a phone right way. Salesman Freddy R was great but.I did not like that when I received my bill my plan was for Unlimited extra when I clearly asked for Unlimited starer.
  • 5 out of 5full starfull starfull starfull starfull star
    We had a great experience here last month!! I got a new phone, case and adjustment to my plan with savings. My boyfriend had his plan reviewed and services added at a savings. All the reps were personable and helpful. Deion helped me and was especially outstanding. I highly recommend them for knowledge, great service and painless transactions. Thank you!

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