AT&T Store Springfield West Sunshine

When I went into this store in August, I was probably the most mad I had ever been. For 7 months and over 50 hours on the phone, I had been trying to get an $800 credit applied to my bill for a phone upgrade. A great young man, David, was working alone in the store that evening and after hearing my story, he promised that he would get some kind of resolution for me. He was kind enough to give me his personal cell phone number and stayed in touch with me during the next three weeks about the progress of my credit. David was a man of his word, because last week I was in the store, and he called AT&T and was able to get the $800 credited to my account. Customer service is a thing of the past, and when David first told me that he would get the credit for me, I honestly didn't believe him. I would definitely recommend David and this store to anyone who is wanting to upgrade their service or get new service. David put faith back into me that customer service does, in fact, still exist.

The staff at this store are great I was helped by Leilani. She was super helpful and patient. She helped get best setup and deal for me.

The service I received here was outstanding! The staff is really helpful and kind, and made picking a new plan a really easy and pleasant experience. Thank you!

I was very happy with the service I was provided by Leilanni! She was very knowledgeable and helpful and very nice. I will definitely be a returning customer for all my AT&T account needs!