AT&T Store Reno Plumb Lane

Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
1274 E Plumb Ln
Ste A
Reno, NV 89502
US
Located at Airport Square across from Wooster High in the Costco Shopping Center
(775) 689-2727(775) 689-2727
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.

Special offers and new phones for Reno

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Reno

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Reno?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Reno Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Stop by our Plumb store, located across the street from Wooster High School in the Costco shopping center. Our friendly experts are ready to help you find the best solutions for your wireless, internet, & entertainment needs. We truly appreciate our First Responder, Military and Veteran customers, and are ready to help you take advantage of exclusive offers!
manager photo
Meet our manager
Our store manager Glenn has managed the Plumb Lane store since 2012 and has been with AT&T for 21 years. Glenn moved to Reno 25 years ago after completing his forestry degree at Chico State and is passionate about supporting his community. Stop by to see Glenn and team today for all of your wireless & entertainment needs.
manager photo
Meet our manager
Our store manager Glenn has managed the Plumb Lane store since 2012 and has been with AT&T for 21 years. Glenn moved to Reno 25 years ago after completing his forestry degree at Chico State and is passionate about supporting his community. Stop by to see Glenn and team today for all of your wireless & entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    Great customer service from Dylan Fugarino, he was very professional he treated me with respect and great hospitality, his manager Rob was very nice also, they understand our needs. Thank you
    Response from AT&T
    Hello Leticia O We certainly want you to feel welcome in our store. We are extremely proud of the service you were provided. We hope to connect with you soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Gerry V. was very helpful, despite Covid restrictions, he helped us save money on our plan, upgrade one line to a new phone, look at the camera repair on another phone and answered all our questions!
    Response from AT&T
    Hello Karen G. Serving our customers with the best service possible is something we strive for every day. We are very proud of Gerry for providing with a great experience during these times. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 1 out of 5full starempty starempty starempty starempty star
    This is the worst store and the worst service. You were rude and not helpful at all. If you are not going to help customers, get out of the business. I had a phone with very little battery and I was expected to transfer to a new phone. When I called ATT, there was a way to transfer to the new phone, but by the time I got to the technician, the battery ran out in the middle of the transfer. If you do not know the business, get out of the business. I cannot believe how I was treated. The tech on the phone told me to go back to you tomorrow and you should try to do the transfer. I would not go near you for a million dollars. I will take this higher up in ATT.
    Response from AT&T
    Hello Julianna J. We do our best to equip our team to assist our customers. If we were unable to complete your data transfer, I recommend using any cloud backup you may have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Nathalia was rude. Brought my elderly father in to get a new phone. We knew what we wanted and asked specifically for it. Nathalia kept trying to upsell services to my father and to sell me on switching. After repeatedly telling her I was not interested she told me she was not going to talk to me anymore and only to my father, who is hard of hearing and has mild dementia. She then proceeded to ignore me. Even not acknowledging my thank you as we were leaving. Childish and rude and should be sent back to unemployed labor pool to find a job that doesn't require customer contact
    Response from AT&T
    Hi Dave, This is not the experience we wanted you to have. Thank you for bringing this to our attention.
  • 5 out of 5full starfull starfull starfull starfull star

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