AT&T Store Reno Plumb Lane

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Curbside pickup
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Map of 1274 E Plumb Ln in Reno
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Day of the WeekHours
Monday9:00 AM - 7:00 PM
Tuesday9:00 AM - 7:00 PM
Wednesday9:00 AM - 7:00 PM
Thursday9:00 AM - 7:00 PM
Friday9:00 AM - 7:00 PM
Saturday9:00 AM - 7:00 PM
Sunday10:00 AM - 6:00 PM
In-store shopping
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You can schedule an appointment at this store and visit on your schedule.

1274 E Plumb Ln
Ste A
Reno, NV 89502
US
Located at Airport Square across from Wooster High in the Costco Shopping Center

Our top priority is safety

  • Face masks required and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

Check out COVID-19: Our Response webpage for the latest information.

America’s Best Deserve Our Best
Get our best price on unlimited plans less than $27/mo. per line
Because your security is our top priority
24/7 proactive security that helps stop threats before they get to you.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
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iPad Pro (2021)
iPad Pro. Mind-blowing Apple M1 chip. Breathtaking Liquid Retina display in two sizes. And blazing-fast 5G for pro performance, anywhere.
Union members can get $150 in bill credits
When you switch and buy a new phone on a qualifying installment plan with an eligible AT&T wireless plan (min. $60/mo. before discounts).*

Special offers and new phones for Reno

  • Smartphone
    Samsung Galaxy Ultra 5G

    Smartphone

    Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.
  • iPhone 12 purple

    Smartphone

    Learn how to get iPhone 12 now in purple for up to $700 off with eligible trade-in.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • iPhone SE

    SMARTPHONE

    Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.
    5.00
    /mo.
    Req's 0% APR 30-mo. agmt. For well-qual. customers.
  • AT&T PREPAID
    Prepaid phone plans in Reno

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Reno?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Reno Store

Our Services

  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Reno Plumb Lane AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the Reno Plumb Lane AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
manager photo
Meet our manager
Michael leads the team of friendly experts at the Reno Plumb Lane AT&T store and has been with AT&T for 2+ years and is proud to serve the Reno community providing the best in wireless and entertainment solutions. Michael is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    Worst customer service ever. The way they talked to my wife an myself was ridiculous, in front of the manager who didn't say a word. I told the kid to check his attitude and was told not to come into the store if i didn't like it. I am personally responsible for 2500+ lines on our business account and am considering, based on this horrible experience, of porting all lines to Verizon based on the experience i had on Friday 11/27/2020.
    Response from AT&T
    Hi Sean R. Serving our customers with the best service possible is something we strive for every day. This is not the experience we wanted you to have. Please contact the store at 775-689-2727) and ask for (Rob Zsiga) so we can a resolution for you.
  • full starempty starempty starempty starempty star1
    Rude service. The store on kietzke has way better service.
    Response from AT&T
    Hello A.J. We certainly want you to feel welcome in our store. Our number one goal is to provide you with an exceptional customer experience. This is not the experience we wanted you to have. Serving our customers with the best service possible is something we strive for every day. We hope you will be back for a better experience.
  • full starfull starfull starfull starfull star5
    Great customer service from Dylan Fugarino, he was very professional he treated me with respect and great hospitality, his manager Rob was very nice also, they understand our needs. Thank you
    Response from AT&T
    Hello Leticia O We certainly want you to feel welcome in our store. We are extremely proud of the service you were provided. We hope to connect with you soon.
  • full starfull starfull starfull starfull star5
    Gerry V. was very helpful, despite Covid restrictions, he helped us save money on our plan, upgrade one line to a new phone, look at the camera repair on another phone and answered all our questions!
    Response from AT&T
    Hello Karen G. Serving our customers with the best service possible is something we strive for every day. We are very proud of Gerry for providing with a great experience during these times. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • full starempty starempty starempty starempty star1
    This is the worst store and the worst service. You were rude and not helpful at all. If you are not going to help customers, get out of the business. I had a phone with very little battery and I was expected to transfer to a new phone. When I called ATT, there was a way to transfer to the new phone, but by the time I got to the technician, the battery ran out in the middle of the transfer. If you do not know the business, get out of the business. I cannot believe how I was treated. The tech on the phone told me to go back to you tomorrow and you should try to do the transfer. I would not go near you for a million dollars. I will take this higher up in ATT.
    Response from AT&T
    Hello Julianna J. We do our best to equip our team to assist our customers. If we were unable to complete your data transfer, I recommend using any cloud backup you may have. We sincerely appreciate you and all our customers and look forward to providing you a better experience in the future.

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Reno area

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    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

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    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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