AT&T Store Charlotte Independence Square East

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
7211 E Independence Blvd
Suite 9
Charlotte, NC 28227
US
We are located on the corner of Margaret Wallace Road, behind Bank of America.Schedule an appointment
SHOP NOW
3.0 out of 5.0full starfull starfull starempty starempty star
(24 Reviews)
Map of 7211 E Independence Blvd in Charlotte

Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.

• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.

Black Friday Deals are Here!
Visit our Black Friday page for a curated guide to deals on gifts for you and everyone on your list - all from the comfort and safety of your own home. Shop now! These deals won’t last!
America’s best deserve our best
Military, Veterans & their families get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Apple iPhone 12 Pro Max
Learn how new and existing customers get $700 off the new iPhone 12 Pro Max with trade-in.
IT DOESN’T HURT TO CHECK
Find out your eligibility to get a new line on installment or BYOD, it won’t hurt your credit score!
AT&T speed tops the charts! AT&T is Charlotte's fastest wireless network.
With more people connecting with each other virtually than ever before, having fast wireless speeds is important. Whether you are connecting with family, friends or colleagues or downloading the latest movie, we’ve got you covered.

Special offers and new phones for Charlotte

  • iPhone XS

    Smartphone

    Learn how you can get the iPhone XS for $1/mo. Online only. No trade-in required.
    1.00/mo.
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and gift the Apple Watch SE on us!
  • AT&T Galaxy Watch BOGO

    Smartwatch

    Buy one Samsung Galaxy 3 Watch and learn how to gift one free!
  • AT&T Tablet Deals

    Tablets

    Learn how you can get 50% off an 128 GB iPad 7th Gen, Samsung Tablet A8.4 or a Samsung Tablet S5e.
  • AT&T PREPAID
    Prepaid phone plans in Charlotte

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?
    50.00/mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details
  • Samsung Galaxy A51

    Smartphone

    Learn how you can get the Samsung Galaxy A51 5G for $1/mo. Online only. No trade-in required.
    1.00/mo.

About the Charlotte Store

Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Services
  • iPhone 12 & iPhone 12 Pro Max
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
At the Independence Sq AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
Parking located in front of store.
manager photo
Meet our manager
Henry leads the team of friendly experts at the Independence Sq AT&T store and has been with AT&T for 3+ years and is proud to serve the Charlotte community providing the best in wireless and entertainment solutions. Henry is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
manager photo
Meet our manager
Henry leads the team of friendly experts at the Independence Sq AT&T store and has been with AT&T for 3+ years and is proud to serve the Charlotte community providing the best in wireless and entertainment solutions. Henry is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    As soon as we walk in the store , someone just asks what we were there for and said, ok and walked away. They didn’t tell me how long it would take nor offer ANY assistance. Horrible customer service. The store was also burning hot with little to no AC. I won’t be coming back EVER !
  • 5 out of 5full starfull starfull starfull starfull star
    Erick provided the best customer service skills I've received in a long time! I went in the store for one thing and received a package of cost savings without knowing my entitlements. Erick I'm the lady who didn't have a Google account, but had to get one to write this review. Thank you so much!!
    Response from AT&T
    Hello Sherry W Our number one goal is to provide you with an exceptional customer experience.
  • 1 out of 5full starempty starempty starempty starempty star
    I went in to the store for help on returning a device that was supposed to be used as a trade in from me buy new phones. I explained that the return package had not been sent to me and when I called in they told me to take it to the store. The rep told me to use the return label and the box that the new phones came in and I will be fine. I told him that 2 different reps told not to do that. His response was they don't know what they are talking about and to use the label and I will be fine. I left went and sat in my truck and called the call center and they told me I was right for not using that label because my return would have not been processed right.
    Response from AT&T
    Hello William P. Thank you for reaching out. Our goal is to provide a better experience in the future.
  • 1 out of 5full starempty starempty starempty starempty star
    Lousy customer service. We went to this store at the direction of the ATT rep who sold us the phones, hoping to use the 50% discount coupon given to us for cases, etc. The clerk had zero interest in helping us, had no stock for the phones sold to us during the promotion. She refused to look into ordering them, and refused to call another store for us. She only gave us another store's phone number after we voiced our displeasure. Will never go in there again!!!
    Response from AT&T
    Hello David S. This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • 5 out of 5full starfull starfull starfull starfull star
    I was treated very well! Kind, professional and very helpful

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