AT&T Store Charlotte Independence Square East

Hablamos Español. Ver en Español
In-store shopping
Curbside pickup
In-store pickup
Personal delivery
View:
Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday12:00 PM - 7:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

7211 E Independence Blvd
Suite 9
Charlotte, NC 28227
US
We are located on the corner of Margaret Wallace Road, behind Bank of America.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Charlotte

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 mini

    Phone

    Learn how new and existing customers get iPhone 13 mini for $0 with eligible trade-in. See offer details.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for $0 with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Charlotte

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Charlotte?
    50.00
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Charlotte Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Independence Sq AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

At the Independence Sq AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
iPhone 13 now available - Fri, September 24
Parking located in front of store.
manager photo
Meet our manager
Edwin leads the team of friendly experts at the Independence Sq AT&T store and has been with AT&T for 4+ years and is proud to serve the Charlotte community providing the best in wireless and entertainment solutions. Edwin is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starempty starempty starempty starempty star1
    As soon as we walk in the store , someone just asks what we were there for and said, ok and walked away. They didn’t tell me how long it would take nor offer ANY assistance. Horrible customer service. The store was also burning hot with little to no AC. I won’t be coming back EVER !
    Response from AT&T
    Hello Cindy P Our number one goal is to provide you with an exceptional customer experience. We will work with our employees to ensure you are provided with the great experience you deserve.
  • full starfull starfull starfull starfull star5
    Erick provided the best customer service skills I've received in a long time! I went in the store for one thing and received a package of cost savings without knowing my entitlements. Erick I'm the lady who didn't have a Google account, but had to get one to write this review. Thank you so much!!
    Response from AT&T
    Hello Sherry W Our number one goal is to provide you with an exceptional customer experience.
  • full starempty starempty starempty starempty star1
    I went in to the store for help on returning a device that was supposed to be used as a trade in from me buy new phones. I explained that the return package had not been sent to me and when I called in they told me to take it to the store. The rep told me to use the return label and the box that the new phones came in and I will be fine. I told him that 2 different reps told not to do that. His response was they don't know what they are talking about and to use the label and I will be fine. I left went and sat in my truck and called the call center and they told me I was right for not using that label because my return would have not been processed right.
    Response from AT&T
    Hello William P. Thank you for reaching out. Our goal is to provide a better experience in the future.
  • full starempty starempty starempty starempty star1
    Lousy customer service. We went to this store at the direction of the ATT rep who sold us the phones, hoping to use the 50% discount coupon given to us for cases, etc. The clerk had zero interest in helping us, had no stock for the phones sold to us during the promotion. She refused to look into ordering them, and refused to call another store for us. She only gave us another store's phone number after we voiced our displeasure. Will never go in there again!!!
    Response from AT&T
    Hello David S. This is not the experience we wanted you to have. Your experience in our store matters to us, and we'll work to make sure the next experience is better.
  • full starfull starfull starfull starfull star5
    I was treated very well! Kind, professional and very helpful

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

More locations in the Charlotte area

  • AT&T Store Charlotte Cotswold

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    106 C S Sharon Amity Road
    Charlotte, NC 28211
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    3.51 mi to your search
  • AT&T Store Charlotte Albermarle

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 12:00 PM - 6:00 PM
    9030 Albemarle Rd
    Ste C
    Charlotte, NC 28227
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    4.30 mi to your search
  • AT&T Store Mint Hill Mint Hill

    10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 10:00 AM - 8:00 PM 11:00 AM - 6:00 PM
    6820 Matthews Mint Hill Rd
    Suite 201
    Mint Hill, NC 28227
    US
    phone
    Services
    Wireless Bill Payments, Equipment Trade-in & Recycling Program, Small Business Solutions, Beats by Dre, Bose, Headphones, Tablets and Accessories, Free Consulting on Devices, Prepaid - GoPhone Refill, iPhone Repair, Screen Repair
    4.46 mi to your search

Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.