AT&T Store Charlotte Belgate Nc

This place is horrible. If I could rate it a negative zero I would. There’s one person to help u. That one person will have u waiting for 40min PLUS. Which I am currently doing. Their bill goes up whenever. And they are inconsistent and inconsiderate. Please don’t ever waste ur time AT THIS STORE or with this service

The associates in this store do not wear mask, when I asked, the associate told me that mask don't stop nothing. He sniffed the entire time while waiting on me. He held the keypad in his hand and asked me to key in my code. I told him that I wanted it charged. He told me that the item could not be charged which I knew was a lie. He then offered to key MY Code in for me. I said no and keyed it in while the keypad was still in his hand. I noticed that I didn't receive a receipt after I returned home. Called and was told by another associate that I would receive it after giving him my email address, was told Mike was the associate after second call. Never received one. Cancelled credit card and code. Horrible experience will never shop there again.

Terrible Service had all these young worker in music loud. Was not listings to what I said. Have this 6feet rule took my credit card and charge too much will never visit this store again for anything. I use to visit one a month to pay my bill. I wouldn't let my Dog go in there.

The store manager was amazing and if everyone could hire a team like that then phone retail world would bloom!! They really genuinely displayed concern and care for my issues and went well and beyond to ensure I was left satisfied. The other salesman was great as well alothough I didn’t get his name but the both of them created a store vibe sooo dope I didn’t wanna leave after my phone was bought and activated lol great in store music and conversation and just great customer experience!!