AT&T Store Eugene Coburg Road Eugene

I went to this store to switch my carriers and get a new phone and Cameron was an amazing associate. He was very knowledgable and helped make the process of transferring carriers very easy. I definitely am a very happy customer and will be returning to this store in the future!

These dudes are real doushe bags.

I walked in to get my screen fixed and ended up buying a new phone. The manager and other girl made it sound like it was a good deal. At the time I thought it was too. Not only do I not recommend this place, but these women were extremely unprofessional. They also need to know how complicated they’ve made my life. It took two hours, calls to the owner and corporate, and in the end my original line I’ve had for YEARS got cancelled. They had to start over twice in store to get me a new account and my new phone active. Because it took so long to activate I waited as long as possible to make sure my backup worked, since I couldn’t keep my old phone. Well it didn’t and I was locked out of multiple accounts/apps. If they ask you to trade in your old phone for the wireless charger, case and screen protector, don’t do it! What a waste of money! The charger is super cheap looking and it doesn’t charge properly. Just buy the case and screen protector separately! I’ve called and messaged ATT multiple times about my due date with false promises and no solution. That was another thing, I went in to get my phone screen fixed and then see if I could save some money. That’s how they got me. Sold me on a newer phone for less, and a cheaper plan. I asked multiple times if my due date would stay the same and they assured me it would. FALSE. I’ve called att multiple times and it’s a big waste of time. Not only was my first months bill incredibly more expensive, but I just paid it and now they are saying my next bill is due! Wtf is going on att. Train your people better so they don’t give me false info. I’ve been with this company for years and I’m pissed.

Courtney is the best manager at this store she was very helpful in giving me all the information I needed before i switched over from my current carrier

The employee that helped was very kind and knowledgeable. He took the time needed to take care of everything I needed help with and really cared. I don't know his name but overall I had a wonderful experience.