AT&T Store Chattanooga Gunbarrel

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
1853 Gunbarrel Road
Chattanooga, TN 37421
US
The store is at the corner of Igou Gap and Gunbarrel Rd, across from Target and First Volunteer Bank.
(423) 899-2305(423) 899-2305
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

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AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!

Special offers and new phones for Chattanooga

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  • AT&T iPhone SE

    SMARTPHONE

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About the Chattanooga Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
Where to Park
Park in any of the parking spots that are provided near the store location.
manager photo
Meet our manager
You may recognize Laurie's smiling face around AT&T stores. She has worked in each store around the Chattanooga area. When Laurie isn’t in the store helping her team match you with the perfect wireless, internet and entertainment services, she’s typically out and about in the community with her family.
manager photo
Meet our manager
You may recognize Laurie's smiling face around AT&T stores. She has worked in each store around the Chattanooga area. When Laurie isn’t in the store helping her team match you with the perfect wireless, internet and entertainment services, she’s typically out and about in the community with her family.

Cellphones, plans & accessories

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    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    Came by to upgrade a few weeks ago, they were THAT busy. Waited 27 minutes, sitting at a table with a child, and not one person spoke to me, or asked to help me. Different people helped 3 more people that came in after me though. Went to Cleveland store, upgraded to 2 IPhone 11s and a watch,
  • 1 out of 5full starempty starempty starempty starempty star
    Worst customer experience ever
    Response from AT&T
    Hello Raymond D Our number one goal is to provide you with an exceptional customer experience. We're sorry we fell short of your expectations.
  • 1 out of 5full starempty starempty starempty starempty star
    This place is horrible, I purchased a Samsung galaxy watch and only had problems with it staying sync for over a week,I called customers service tech support and was advised to come in and trade the watch since I had so many issues with it that maybe it was defected,I went into the store twice for help the fix was only temporary next day same problem I went into the store Friday to exchange the watch the store rep wasn't interested in helping me at all he keep saying they not trained on how to program them and that they were iPhone user's he keep offer me a refund after I kept expressing that I wanted the watch he gave me a box with a Sims card and told me to hook it up myself,I said I already had issues for like a week so he tried and was unsuccessful then he said I don't know what to tell you I'll just have to give you your money back which is what they wanted to do in the first place. I asked for a manager and he said if he can't do it then I can't and again advised me they wasn't trained on it and I said why are yawl selling something you not trained on and he said they not tech and only have basic training and they didn't bother calling support or nothing, no sense of urgency, bad business and they losing money if my phone was paid for I would go to Verizon! I'm reporting this to cooperate they need to get the staff trained for products they selling!
    Response from AT&T
    Hello Tosh c This is not the experience we wanted you to have. We will work with our employees to ensure you are provided with the customer service you deserve.
  • 1 out of 5full starempty starempty starempty starempty star
    Customer service was great from the staff. But theStore Manager was useless, no sense of urgency, and acted as if customer concerns wasn’t priority.
  • 5 out of 5full starfull starfull starfull starfull star

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