AT&T Store Abilene Shops at Abilene

Day of the Week | Hours |
---|---|
Monday | 9:00 AM - 8:00 PM |
Tuesday | 9:00 AM - 8:00 PM |
Wednesday | 9:00 AM - 8:00 PM |
Thursday | 9:00 AM - 8:00 PM |
Friday | 9:00 AM - 8:00 PM |
Saturday | 9:00 AM - 8:00 PM |
Sunday | 11:00 AM - 6:00 PM |
4243 Southwest Dr
Abilene, TX 79606
US
Located on Southwest Drive in the Shops of Abilene Shopping Center between Cold Stone Creamery and GameStop, across from Rosa'sSchedule an appointment
(325) 793-9108
4.4 out of 5.0




(39 Reviews)
Our top priority is to keep our customers, employees, and communities safe. Here are some important updates on our stores’ policies and procedures and we appreciate your help keeping our communities safe and healthy.
• We’re offering Curbside service, touchless transactions and, where available, no-contact delivery with virtual set-up.
• We’re cleaning and sanitizing surfaces regularly, and hand sanitizer is available for employees and customers.
• Masks are required to be worn by employees, customers, and visitors in our stores and will be provided to anyone who needs one.
• Check out COVID-19: Our Response webpage for the latest information.
Special offers and new phones for Abilene
Smartphone
NEW SAMSUNG GALAXY S21 ULTRA 5G
Learn how to get the new Samsung Galaxy S21 Ultra 5G for up to $800 off with trade-in.Smartphone
NEW SAMSUNG GALAXY S21+ 5G
Learn how to get the Samsung Galaxy S21+ 5G for up to $800 off with trade-in.Smartwatch
Shop Apple Watch Deals
Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!SMARTPHONE
IPHONE SE (2020)
Learn how new and existing customers get iPhone SE for $5/mo. Plus save even more with eligible trade-in.5.00/mo.Req's 0% APR 30-mo. agmt. For well-qual. customers.Prepaid Phone Plans
Unlimited for $50/mo.
Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Abilene?50.00/mo.AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See detailsSMARTPHONE
AT&T PREPAID IPHONE SE (2020)
Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.
About the Abilene Store
Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions



Our Services
- iPhone 12 & iPhone 12 Pro Max
- Cell Phones
- Wireless Plans and Setup
- Phone Activations
- Trade-In
- Device Upgrade
- Device Protection
- Tablets
- Wearables
- TV & Entertainment
- Internet
- Bill Pay and Setup
- Small Business Solutions
Our Location
At the The Shops at Abilene AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
Black Friday Deals are here! - Fri, November 27
Where to Park
You can park right in front of the store, there is also additional parking behind for larger vehicles.

Meet our manager
Kendra leads the team of friendly experts at the The Shops at Abilene AT&T store and has been with AT&T for 13+ years and is proud to serve the Abilene community providing the best in wireless and entertainment solutions. Kendra is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

Meet our manager
Kendra leads the team of friendly experts at the The Shops at Abilene AT&T store and has been with AT&T for 13+ years and is proud to serve the Abilene community providing the best in wireless and entertainment solutions. Kendra is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.
Cellphones, plans & accessories
AT&T PREPAID
Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.POPULAR SMARTPHONES
When you are ready for a new iPhone or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.ACCESSORIES
AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.
What our customers are saying
4.4 out of 5.0




(39 Reviews)- November 5, 20201 out of 5Terrible customer service. We purchased a new iPad Pro today. We took it home, opened it, and it had a 1/4” scratch on it. Justin, our initial rep, was great. We called the store and Casey told us to bring it back and they’d replace it. Upon returning it, the manager Chase told my wife that he could not touch it after it left the store, he wouldn’t replace it, and to take it up with Apple. We have been loyal customers for years and are extremely disappointed.Response from AT&TNovember 10, 2020Hi Elwin M. This is not the experience we wanted you to have. However we were able to resolve your issue to get you taken care of. We sincerely appreciate you and all our customers and hope that you will reconsider us for your next visit. Should you need anything further you can contact us directly at the store at 325-793-9108 or by visiting our location directly..
- November 5, 20205 out of 5Austin Ryan - he was phenomenal at helping my husband and I navigate on choosing our best options. He was quick to understand our issue and work to get it resolved. Can't thank you enough for your willingness to help! Thank you!Response from AT&TNovember 6, 2020Hi Casie! Thank you for the 5 star review! We agree that Austin is pretty great! Serving our customers with the best service possible is something we strive for every day. Please do not hesitate to refer your friends and family to Austin!
- March 12, 20205 out of 5I couldn't have a better experience getting a new phone than the one I had with Justin Parker. He was friendly, polite, and extremely helpful. He went out of his way and took the time to really make sure I got what I wanted. Thank you Justin! Youre the best!Response from AT&TMarch 13, 2020Hi Jena! Thank you for the kind review! We will ensure Justin is recognized for this review!! Please do not hesitate to reach out to Justin if you or your family/friends need anything additional!
- December 29, 20195 out of 5My father has some challenges but needed to change out his phone. We sat down with Brandon Merrill and he took great care of my dad and was extremely patient with him during the process. Thank you Brandon.Response from AT&TDecember 30, 2019Hi Larry! Thank you for taking the time to submit a review on Brandon. I am glad he was able to take great care of you and your father and will ensure he sees your review! We value each and every one of our customers! Please do not hesitate to refer Brandon to additional family or friends and let us know if we can assist you further.
- July 5, 20195 out of 5I hate buying new cell phones! We walked in today and Brandon was amazing!! He gave great information and didn’t feel like the sale was all that mattered. We will be back soon and hope to always deal with Brandon!!
More locations in the Abilene area
AT&T services
Want to stay in the loop?
Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.