AT&T Store Jacksonville South Jackson Street

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Curbside pickup
In-store pickup
Map of 1027 S Jackson St in Jacksonville
Get directions to AT&T Store at 1027 S Jackson St Jacksonville, TX
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Day of the WeekHours
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday12:00 PM - 6:00 PM
In-store shopping
Request in-store appointment

You can schedule an appointment at this store and visit on your schedule.

1027 S Jackson St
Suite 103
Jacksonville, TX 75766
US
We are located between Domino's and Church's Chicken.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Jacksonville

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get $350 off iPhone 13 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get 50% off the new Google Pixel 6. See offer details.
  • Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $1000 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $330 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Atlanta

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Atlanta?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Jacksonville Store

Authorized Retailer

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Jacksonville, TX. We are located at the corner of South Jackson Street and Tyler Street. We are between Napoli's Pizza and Pasta and Domino's. Conveniently located off Highway 69, we serve the Jacksonville area and surrounding neighborhoods, including students at Jacksonville College. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

AT&T está aquí para que te mantengas conectado con tus seres queridos, tu comunidad, ¡y tu entretenimiento! Hay algo para todos (hay algo para A TI Y A TI):

· Planes ilimitados desde $35 al mes
· Opciones para hacer llamadas internacionales
· Internet para mantenerte conectado en tu hogar
· Opciones de TV con programación en español, los programas más nuevos, ¡y más!

Programa tu cita, compra en línea o visita el sitio de AT&T en español aquí.

Looking to purchase the newest iPhone, Apple Watch or Samsung smartphone? We have all your wireless needs covered with the hottest devices and matching accessories, including headphones, cases, screen protectors, wireless chargers and more. Our AT&T Store is in Jacksonville, TX. We are located at the corner of South Jackson Street and Tyler Street. We are between Napoli's Pizza and Pasta and Domino's. Conveniently located off Highway 69, we serve the Jacksonville area and surrounding neighborhoods, including students at Jacksonville College. Not only can we help upgrade your device or wireless plan, but we offer fantastic promotions on DIRECTV STREAM and Internet! If your neighborhood qualifies for high-speed Internet, you could be eligible for AT&T Fiber. Our location is also Small Business Certified and eager to help your business get connected. We also offer buy online, pick up in store! Skip the line by placing your order online, then choose a time to pick up your new device on YOUR schedule. Click the Shop Now button to begin your online order.

What our customers are saying

  • full starempty starempty starempty starempty star1
    I recently had a very unpleasant experience when I went into the Jacksonville, TX store on South Jackson to get assistance for phone upgrades for the 5 G network.
    The associate was very rude and would not help with getting the upgrades programmed on the phones we had received in the mail. I explained that I had spent almost 2 hours the night before trying to see why the third phone had not been received. I was transferred several times and the last person I spoke with said for me to take the phones that I did have to the Jacksonville store for assistance and programming.
    When I asked the associate for help, he looked up our account and then stated there was nothing he could do to help with setting up the 2 phones I brought in and could not look up any information regarding the 1 replacement we did not receive. He stated that I could contact a corporate store for assistance. I asked if he could help by providing an address or phone number for them before I drove to Tyler for help. He made no effort to provide me with a phone number to see if they could help me. He told me that was something I could do on my own. He seemed more interested in sipping his mug of coffee. Only one other customer came in while we were talking and I had him to go ahead with his purchase before asking the associate to continue talking with me. My attempts for help from this ATT store was certainly a waste of my time in addition to the 2 hours I had spent the night before inquiring about the 1 phone that did not ship with the others.
    We have been customers with ATT for many years but that did not make any difference with him. I asked for his business card with his name on it just before leaving and he handed me a blank card with no name, just the store number. I told him how disappointed I was with his refusal to help a long time ATT customer. No apologies were made by him. I am not sure, but possibly his first name is Christian and he was the only associate working while I was there. I did drive the 26 miles to Tyler and had a very pleasurable experience at the corporate store located in the Cumberland Mall on Broadway. They cordially gave me the 1 additional phone that had never shipped and programmed all 3 for me! Wow, what a difference in customer service
    I am most disappointed with the lack of customer service in Jacksonville and what this portrays to any customer including long time faithful customers. I would think I am not the first one that has been treated so disrespectfully. I have never given a "No Star" Review but would have it that had been an option.
  • full starfull starfull starfull starfull star5
    Prompt, courteous !! Great customer service
  • full starfull starfull starfull starfull star5
    Great customer service. Problem was solved and taken care of quickly.
  • full starempty starempty starempty starempty star1
    This store is horrible, they don’t great you, they’re very slow and they don’t communicate! This has been every time I’ve come in.
  • full starfull starfull starfull starfull star5

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

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