Learn how to forward calls
Forward your home phone calls to a different number with Call Forwarding from AT&T.
Forward calls from your home phone
- Dial *72 or 72# and listen for dial tone.
- Enter the number where you want to get your forwarded calls.
- Long distance numbers: Enter 1 plus the10-digit phone number. For example, 1+ 3-digit area code + 7-digit phone number.
- Numbers that are not long distance but require an area code: Enter the 7-digit phone number. For example, 3-digit area code + 7-digit phone number.
- Local calls not requiring an area code: Enter only the 7-digit phone number.
- Wait to hear the confirmation tone. After the confirmation tone, the system will call the number to which calls will be forwarded. If the forward-to party answers the call, the feature is activated.
Turn Call Forwarding on and off
Note: This article applies to AT&T local home phone service. Don't have traditional phone service? Select Phone service or wireless service.
Call Forwarding options
| Feature | Description | Turn on | Turn off |
| Call Forwarding | Forwards your incoming calls to another number. | Dial *72 or 72#, enter a forwarding number, and wait for the call to answer | Dial *73 or 73# |
| Call Forwarding - Busy Line | Forwards incoming calls to another number when your number is busy. | Call 800.288.2020 for agent help | Call 800.288.2020 for agent help |
| Call Forwarding - Don't Answer | Forwards your missed calls to another phone number if you don't pick up after a set number of rings. | Call 800.288.2020 for agent help | Call 800.288.2020 for agent help |
| Call Forwarding – Selective | Allows you to automatically forward up to 6 telephone numbers to another number. | Dial *63, then press 3 | Dial *63, then press 3 |
Additional options
| Option | How to |
| Review your list of phone numbers | Dial *63, then press 1 (Press 07 after any numbers you wish to remove from the list) |
| Add a phone number to your list | Dial *63, press #, enter the number you wish to add, then press # |
| Add the phone number of the last incoming call to your list | Dial *63, then press # 01 # |
| Remove a phone number from your list | Dial *63, press * and enter the number you wish to remove, then press * |
| Remove all non-private numbers from your list | Dial *63, then press 08 |
| Remove all private numbers from your list | Dial *63, then press 09 |
| Repeat menu options | Press 0 any time you wish to hear the system options again. |
Change the number of rings
It’s easy to change the number of rings before calls are forwarded.
- Enter *47 when you hear the dial tone.
- Enter the code from this table when you hear the second dial tone. For example, enter 30 to forward calls after 5 rings.
Ring control codes
|
Code
| 12 | 18 | 24 | 30 | 36 | 42 | 48 | 54 | 60 |
|
Number of rings
|
2
|
3
| 4 |
5
| 6 |
7
|
8
|
9
|
10
|
Helpful info
- You can make outgoing calls from your home phone while calls are being forwarded.
- When Call Forwarding is turned on, you may hear a brief ring when someone calls you, but you will not be able to answer calls on that line until Call Forwarding is turned off.
- If you have voicemail set up, incoming calls that would normally go to voicemail will go to the forward-to number. If the forward-to number has voicemail and no one answers the forwarded call, your call will go to the voicemail of the forward-to number.
- If you forward a call, additional local and long-distance charges may apply.
If you need more help, go to att.com/repair to submit a trouble ticket or call us at 800.288.2020.
More resources
AT&T Home Phone: Call Forwarding
Learn how to use Call Forwarding with AT&T Home Phone.
AT&T Home Phone: Call Forwarding
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Last updated: April 3, 2025