Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Get info on operator and directory assistance exemption

If you have a disability and traditional home phone service, you may qualify for an operator and directory assistance exemption.

DETAILED INFO

Apply for assistance

We know that local directory and operator assistance can be helpful. We’re happy to:
  • Give you an exemption for local directory assistance calls.
  • Waive the operator surcharge on operator-assisted calls.
To find out if you qualify and apply, download the application. To get more info or to order forms by mail, call the AT&T Disability and Aging Center. Our hours are 9 a.m. to 9:15 p.m. ET Monday through Friday and 11 a.m. to 8 p.m. ET Saturday.
  • Voice calls: 800.772.3140
  • TTY calls: 800.651.5111

Did you get the help you needed?

Great! We're so glad we could help.

0/500
Cancel

We're sorry that didn't solve your issue.

0/500
Cancel

Thanks for your feedback!

Community forums

Have questions about your Home phone service? Explore our community forums for answers.