Check for outages in your area

Sign up for updates about your outage, and we’ll also let you know when it’s over. Here’s how:

If you're getting alerts about service outages, you may have:
You can always change your alert settings:

If you’re not in an outage area and can't connect to the internet, a system restart may help. Press and release the power button on your Wi-Fi^® Gateway, All-Fi^® Hub, or modem. Or unplug your equipment and then plug it back in.

The restart may take up to five minutes and will affect all services that use your internet, including phone and TV. If that doesn’t fix the issue, try these troubleshooting tips.