Understand your gateway status lights - Westell 327W

Learn what your modem or Wi-Fi gateway status lights mean, and how to use them to troubleshoot problems with your modem or gateway.

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Learn what your gateway status lights mean

Note: Your model number is located on the back, side, or bottom of your gateway or modem.

Use the following chart to interpret your gateway status lights.

Status Light	State	Description
Power	Off	Power is off or gateway is not getting power.
	Solid Green	Power is on.
	Solid Red	Power on/self-test failed or gateway has malfunctioned. If light stays red longer that 2 seconds, the gateway has malfunctioned. Contact Technical Support.
Ethernet (E1, E2, E3, E4)	Off	No cable or device is connected to gateway, or gateway is off.
	Solid Green	A device is connected by Ethernet to the gateway.
	Flashing Green	Data traffic on the network.
Wireless	Off	No devices are connected wirelessly or gateway is off.
	Solid Green	A device is connected wirelessly.
	Flashing Green	Data traffic on the network.
DSL	Off	No DSL signal or gateway is off.
	Solid Green	Gateway is connected to DSL.
	Flashing Green	Gateway is attempting to sync with DSL.
	Solid Red	Possible hardware failure. Contact Technical Support.
Internet	Off	Gateway is in bridge mode or is off.
	Solid Green	Gateway is connected to the Internet.
	Flashing Green	Internet is connected and data traffic is passing through the gateway.
	Solid Red	Gateway can't connect to the Internet.

Last updated: March 11, 2025