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Gateway status lights – BGW210

Every light on your Wi-Fi gateway has a meaning. Learn what each light means and how to use them to troubleshoot network problems.


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Modem / gateway

BGW210

BGW210

KM1212981-slctrgrp_arrisnvg3150

DETAILED INFO

Learn the meaning of your Wi-Fi gateway lights

The following chart explains each status light and what it means.

Status LightStateDescription
Power   Solid Green The gateway is on. 
Flashing Green Device is powering up or a power-on self-test (POST) is in progress. 
Flashing Red A POST failure (not bootable) or device malfunction occurred. 
Broadband     Solid Green Good broadband signal. 
Flashing Green Device is powering up or attempting a broadband connection. 
Flashing Yellow LTE device is in place, but not operating properly when a primary connection is working. 
Flashing Red A broadband signal is detected, but the connection couldn’t be established. 
Solid Red No signal on a line. 
Phone    Solid Green A VoIP line has been configured and registered. 
Flashing Green Indicates ringing associated with an incoming call, as well as when a telephone is off-hook.  
Solid Red One or more lines not registered. 
Off VoIP not in use or gateway is powered OFF. 
WPS     Solid Green Wi-Fi Protected Setup has been completed successfully. LED should stay lit for 5 minutes or until button is pushed again. 
Flashing Green Continues for 2 minute, indicating WPS is broadcasting. 
Flashing Red Continues for 2 minutes, indication a Session overlap was detected. This is a possible security risk. 
Solid Red Error unrelated to security, such as failure to find a partner or WPS is disabled. Light should stay red for 5 minutes or until the button is pressed again. 
Off Gateway is ready for WPS authentication. 

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