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Find out what’s changing with Alexa and NumberSync

Soon, you won’t be able to make or receive calls on Amazon Echo speakers using NumberSync calling with Alexa. This change starts on February 12, 2026.

What to know

If you currently use or want to use your AT&T Wireless number to connect Alexa with NumberSync, you’ll lose calling features on these dates:

  • February 12, 2026: New users can’t sign up
  • April 7, 2026: Current users lose access

For other ways to make calls with Alexa, see Set Up Alexa Calling Permissions - Amazon Customer Service.

Good news: You can still use NumberSync to link your wireless number to other Apple or Android devices. It also works with select BMW, Rolls-Royce, and MINI cars. Get more info

Last updated: February 12, 2026

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