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4G LTE devices limited to 4G HSPA+

Some 4G LTE devices can't access 4G LTE data speeds in specific areas. This happens due to different technologies supporting the wireless data network.


ArticleDETAILED INFO

Some 4G LTE devices can’t access 4G LTE speeds

We use a variety of technologies and frequencies to support our network. Some areas within a market may have different spectrum portfolios depending on the area and the license they own. Our 4G LTE1 network is composed of the following bands:
  • 700MHz: Bands 12/17/29
  • 850MHz: Band 5
  • 1900MHz: Band 2
  • 1700MHz /2100MHz: Bands 4/66
  • 2300MHz: Band 30 

4G LTE devices with 4G LTE regional market limitations
If you're using a device listed below in an identified area, your device may only support up to 4G HSPA+ data speed and not our fastest 4G LTE.

Smartphones
  • HTC - One X, One X+, Titan II, Vivid
  • LG - Escape, Nitro G, Optimus G
  • Motorola - Atrix HD
  • Nokia - Lumia 900
  • Pantech - Burst
  • Samsung - Exhilarate, Focus II, Galaxy S3, Note, Skyrocket
  • Sony Experia - Ion, TL

Tablets
  • Apple – iPad 3
  • Asus - Vivo Tab RT
  • ATIV - Smart PC
  • HTC - Jet Stream
  • Kindle - Fire HDX 7"
  • Pantech - Element
  • Samsung - Galaxy Tab 8.9, Galaxy Tab 2 10.1

Internet connectivity devices

  • AT&T Mobile Hotspot Elevate 4G
  • AT&T USBConnect Momentum 4G

Check for 4G LTE coverage

To locate a 4G LTE market visit AT&T Maps.

Additional troubleshooting steps
Check to see if you need to update your device software if:
  • You have a 4G LTE capable device that is not listed below.
  • You've verified that you're in a 4G LTE coverage area.
  • You're not seeing the 4G LTE visual indicator on your device.
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List of areas currently not supporting 4G LTE speeds for devices listed above

If you’re in one of these areas and using a device listed above, your device will only reach 4G HSPA+ data speeds.

Colorado
  • Kit Carson County
  • Lincoln County

Georgia
  • Crawford County
  • Harris County
  • Lamar County
  • Meriwether County
  • Monroe County
  • Pike County
  • Taylor County
  • Upson County

Illinois
  • Bloomington-Normal
  • Springfield-Lincoln

Indiana

  • Evansville (Webster County, KY)
  • Jasper (Dubois County/Pike County)
  • Perry County
  • Spencer County

Iowa
  • Des Moines (Dallas County)
  • Louis County
  • Lyon County
  • Muscatine County
  • O’Brien County
  • Osceola County
  • Pottawattamie

Kansas
  • Barton County
  • Cheyenne County
  • Edwards County
  • Ellis County
  • Finney County
  • Graham County
  • Gray County
  • Gove County
  • Hamilton County
  • Haskell County
  • Kearny County
  • Kiowa County
  • Logan County
  • Meade County
  • Norton County
  • Osborne County
  • Pawnee County
  • Phillips County
  • Pratt County
  • Rooks County
  • Rush County
  • Russell County
  • Scott County
  • Sheridan County
  • Smith County
  • Thomas County
  • Trego County

Kentucky

  • Adair County
  • Barren County
  • Bell County
  • Caldwell County
  • Casey County
  • Clarksville-Hopkinsville (TN & KY)
  • Clay County
  • Clinton County
  • Crittenden County
  • Cumberland County
  • Danville
  • Estill County
  • Hart County
  • Johnson County
  • Knott County
  • Knox County
  • Laurel County
  • Lyon County
  • Madisonville
  • Martin County
  • Metcalfe County
  • McCreary County
  • Owensboro (Daviess County)
  • Paducah (Livingston County)
  • Perry County
  • Powell County
  • Richmond
  • Rockcastle County
  • Russell County
  • Somerset
  • Trigg County
  • Union County
  • Wayne County
  • Webster County (Evansville, IN)
  • Whitley County

Michigan
  • Antrim County
  • Charlevoix County
  • Emmet County
  • Huron County
  • Kalkaska County
  • Traverse City (Grand Traverse County)

Minnesota

  • Becker County
  • Douglas County
  • Grant County
  • Otter Tail County
  • Stevens County
  • Todd County
  • Wilkin County

Missouri
  • Atchison County
  • Benton County
  • Dallas County
  • Gentry County
  • Grundy County
  • Harrison County
  • Hickory County
  • Holt County
  • Linn County
  • Mercer County
  • Nodaway County
  • Polk County
  • Worth County

North Dakota

  • Barnes County
  • Dickey County
  • Eddy County
  • Foster County
  • Griggs County
  • Logan County
  • Nelson County
  • Ransom County
  • Richland County
  • Sargent County
  • Stutsman County
  • Traill County

Oklahoma

  • Adair County
  • Alfalfa County
  • Beckham County
  • Caddo County
  • Custer County
  • Dewey County
  • Ellis County
  • Harper County
  • Kingfisher County
  • Kiowa County
  • Major County
  • Roger Mills County
  • Washita County
  • Woods County
  • Woodward County

South Dakota
  • Spink County
  • Todd County

Tennessee
  • Clarksville-Hopkinsville (TN & KY)
  • Stewart County

Texas

  • Abilene (Nolan County)
  • Armstrong County
  • Big Spring
  • Carson County
  • Dallam County
  • Dallas-Fort Worth (Cooke County)
  • Donley County
  • Gaines County
  • Hartley County
  • Hemphill County
  • Jack County
  • Lipscomb County
  • Loving County
  • Martin County
  • Mitchell County
  • Montague County
  • Ochiltree County
  • Oldham County
  • Potter County
  • Ward County
  • Wichita Falls (Archer County)

Vermont
  • Barre
  • Burlington
  • Rutland County
  • Windham County

Wisconsin
  • Ashland County
  • Marathon County
  • Menominee County
  • Oneida County
  • Shawana County

West Virginia

  • Logan County

See all important details
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