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Manage AT&T marketing messages

You can select which AT&T marketing messages you want to receive from us, or choose to opt out completely.


Email and text message solicitation policy

We keep a list of customers who don’t want to receive our marketing messages, whether by email or text. We exclude these customers from our marketing campaigns.

Update your marketing preferences

  1. Go to your AT&T account profile. Sign in, if asked.
  2. Scroll to and select Marketing.
  3. Choose the offers you want to receive. If you don’t want any, uncheck both boxes.
  4. Save your changes.

Good to know: If you opt out of marketing communications, you’ll still get messages related to your orders, bills, payments, or other service-related issues.

To stop text message marketing

If you don’t want to receive marketing texts from us, reply STOP in the message thread. We’ll stop sending them.

To opt out of email marketing

Choose the Update your  preferences link at the bottom of an email from us. From there, you can choose the products that you want marketing messages about. Or, you can unsubscribe from all of them.

For more information, please visit att.com/privacy.

Important details

We generally update your email marketing profile within 24 hours of your changes. Please allow up to 10 days for your account to reflect your choice to opt in or out of marketing messages.

Last updated: November 10, 2025

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