Reset your password by text message

Forget your sign-in password? Find out how to add a wireless number to your user ID, account, or email address to get a temporary password by text.

DETAILED INFO

Add a wireless number to get temporary passwords by text

Resetting your password if you forget it is easy if your number is assigned to your ID – we simply text you a temporary password.

Learn how to assign your AT&T wireless number to your user ID.

Go to Profile, then Contact info.
If your ID has more than 1 account linked to it, select a non-wireless account.
On the Phone tab, select Edit in the Billing phone numbers section.
Enter your wireless number as the primary or secondary number.
Check the box next to Use this number to recover your user ID or reset your password.
Select Save.
Complete any confirmation steps sent to your wireless number within 24 hours. Text message rates and other charges may apply. Check with your plan and provider.

Heads up: It can take up to 30 days before you can use this wireless number to reset your password.

Sign in with your free AT&T Mail info.
Go to Profile and then select Sign-in info.
Scroll to My linked accounts and select Manage email.
Select Edit user information.
Enter your wireless number and check Use this number to reset your password.
Select Save Changes.
Complete any confirmation sent to your wireless number within 24 hours. Text message rates and other charges may apply if you don’t have an AT&T wireless number. Check with your plan and provider.

Heads up: It can take up to 30 days before you can use your wireless number to reset your password.

Great! We're so glad we could help.

What worked? Anything we can improve? (Optional)

We're sorry that didn't solve your issue.

What could we have done to help you better?

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!