Making a video callWant to place a video call? It’s just like making a voice call, only you have to press the
Video Call button.
- If the button’s green before you place a call, you can choose to place the call as a video call.
- If the button lights up after placing an HD Voice call, press Video Call to change to a video call.
Getting a video callWhen you get a video call, choose any one of these options:
- Accept video call
- Accept but don’t show me
- Accept as voice only
- Decline
- Decline with message (only on select devices)
Keep in mind:
Accept video call starts a 2-way call where both parties can see each other.
Your AT&T Video Call switches to voice calls…If a caller:
- Goes outside of our or another carriers’ HD Voice domestic coverage area and doesn’t have suitable Wi-Fi coverage
- Has a smartphone that can’t get AT&T Video Calls (the Video Call button doesn’t light up)
- Isn’t set up for AT&T HD Voice
- Declines your request
- Turns off the Video Call setting
- Turns off standard data or enhanced 4G LTE services
- Blocks the AT&T Video Call feature