- You can disable Face ID for the AT&T app by using Manage app settings.
- AT&T doesn't store your unique facial information in the AT&T app. We use the function that's included on your device.
Learn how Face ID gives you quick access to your AT&T account info on your iOS device.
FYI: Face ID and other facial recognition technologies are used as a layer of security for the app itself. The AT&T app still requires your AT&T ID and password, which must be saved on your device for Face ID to work. Keep in mind, the app requires a compatible device and account registration. Data and messaging rates may apply for app download and usage.