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Samsung Galaxy Buds2 Pro
This Samsung Galaxy Buds2 Pro is no longer available.
Overview
Get next level sound with the Galaxy Buds2 Pro. Improved audio allows for an immersive surround sound experience. The updated design has secure fit and comfort for all-day wear. Plus, you can easily connect across your devices so you never miss a beat.
Key features
Powerful Active Noise Cancellation
Enhanced 360 audio
Hi-Fi sound
Premium comfort and fit
Feature & Specs
| UPC | 8.87277E+11 |
| SKU | 4412R |
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Overall rating
3.0
Design
2.6
Features
3.2
Performance
2.8
of 6 Samsung Galaxy Buds2 Pro reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
1/9/2024
very solid earbuds
pretty impressive earbuds. they fit in my ears, the audio doesn’t cut in and out, and the noise canceling is effective. I'd buy it again.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
10/14/2024
Not made for ears
Idk what the designers were thinking when making these buds. They don't fit in ears correctly. They are constantly about to pop out and they have a large bulge that presses on the curve of your ear just before the ear canal. After using them for a few weeks, I started to develop a pressure sore from them. My ears became very tender and red all the time. The pain would not go away when I wasn't using them and I was only using them 3 days a week. If I had continued to use them I would have ended uSee more
Helpful?
Reviews
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11
11 reviews with 1 star.
Overall Rating
3.0
1 out of 6 (17%) reviewers recommend this product
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Average customer ratings
Design
Design, 2.6 out of 52.6
Features
Features, 3.2 out of 53.2
Performance
Performance, 2.8 out of 52.8
Most helpful favorable review
5 out of 5 stars.
very solid earbuds
2 years ago
pretty impressive earbuds. they fit in my ears, the audio doesn’t cut in and out, and the noise canceling is effective. I'd buy it again.
9 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Not made for ears
a year ago
Idk what the designers were thinking when making these buds. They don't fit in ears correctly. They are constantly about to pop out and they have a large bulge that presses on the curve of your ear just before the ear canal. After using them for a few weeks, I started to develop a pressure sore from them. My ears became very tender and red all the time. The pain would not go away when I wasn't using them and I was only using them 3 days a week. If I had continued to use them I would have ended up with a pressure ulcer that could have badly damaged my ear.
I ended up purchasing a new set of my old Samsung buds that had stopped working. I had to find them on ebay because they are no longer made. I hope they learned from this design and are doing better on the newer ones. I am afraid to purchase and find out. I also don't like how the new ones look like Apple buds. Very disappointed.
Btw, the sound was good and battery life was pretty good. They are just dangerous for your ears.
3 people found this helpful
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1 to 4 of 24 reviews .
1 – 4 of 24 reviews
1 out of 5 stars.
Not made for ears
a year ago
Idk what the designers were thinking when making these buds. They don't fit in ears correctly. They are constantly about to pop out and they have a large bulge that presses on the curve of your ear just before the ear canal. After using them for a few weeks, I started to develop a pressure sore from them. My ears became very tender and red all the time. The pain would not go away when I wasn't using them and I was only using them 3 days a week. If I had continued to use them I would have ended up with a pressure ulcer that could have badly damaged my ear.
I ended up purchasing a new set of my old Samsung buds that had stopped working. I had to find them on ebay because they are no longer made. I hope they learned from this design and are doing better on the newer ones. I am afraid to purchase and find out. I also don't like how the new ones look like Apple buds. Very disappointed.
Btw, the sound was good and battery life was pretty good. They are just dangerous for your ears.
No, I do not recommend this product.
Originally posted on Samsung Galaxy Buds2 Pro - Bora Purple
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 4.0 out of 54.0
Performance
Performance, 4.0 out of 54.0
Response from Samsung:
a year ago
Samsung
Salutations MissMK, thanks for taking the opportunity to review your Samsung Galaxy Buds2 Pro. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. In the past, you may have worn earbuds that either pinched your ears or were too loose. Both options are equally uncomfortable, whether you're out jogging or just listening to music. Thankfully, you'll never have those problems with your Samsung earbuds. If they don't fit right, you can simply swap the earbud tips and wingtips. If you wear your buds correctly, it will help ensure they remain comfortable while providing the best sound and call quality possible. Be sure to take a look at, "How to wear your Samsung earbuds" for some helpful information regarding getting the perfect fit for your Buds. If you have any questions for us after reviewing the resource provided, feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
1 out of 5 stars.
Never received
a year ago
Never received the order.
Originally posted on Samsung Galaxy Buds2 Pro - Graphite
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
1 out of 5 stars.
Never received
a year ago
Never received the order.
No, I do not recommend this product.
Helpful?
1 out of 5 stars.
Canceled My Order
2 years ago
My order was canceled, and the auto response reason was my identity couldn't be verified.
I have been a loyal customer for 19 years. You can't verify my identity?
I'll be looking elsewhere if this company does contact me.
No, I do not recommend this product.
Originally posted on Samsung Galaxy Buds2 Pro - Graphite
Helpful?
Design
Design, 1.0 out of 51.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
1 – 4 of 24 reviews
Questions
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1 - 10 of 15 questions
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Featured questions first
Q: Are these bud 2 pro translation capable?
a year ago1 Answer
- A: Salutations Mike74, thanks for taking the time out of your busy schedule to ask us your question about the Samsung Galaxy Buds2 Pro. Yes, the Buds2 Pro allows you to hear real-time translations with Galaxy AI. You can use the interpreter feature on your compatible Galaxy phone to hear crystal-clear translations through your Galaxy Buds, whether in-person or over the phone. If you have additional questions for us, do not hesitate to contact Samsung Support at your leisure. Thank you for being a faithful Samsung customer. - Debraa year agoHelpful?
Q: I want these for work but they use Amazon fire tablets is it compatible
a year agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
1 Answer
- A: Hello there Gardill6, thank you for finding the available time out of your lively day to ask us your question about the Samsung Galaxy Buds2 Pro. Yes, the Galaxy Buds2 Pro are Bluetooth enabled earbuds so as long as your tablet is also Bluetooth enabled and can be paired with the Galaxy Buds2 Pro, you will be able to use these earbuds. Feel free to check out, "How to connect your Samsung Galaxy earbuds" if you would like more information about compatibility or connecting your Buds. If you would like any further assistance or if you have any other questions for us, feel free to reach out to Samsung Support at your leisure. Thank you for choosing Samsung! - Debraa year agoHelpful?
Q: Are these going to ever come in a cyan or aqua color?
2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
0 Answers
Q: How you answer and hang up with these ear buds. Bc the ones I purchase isn't doing it. I have to use my phone to answer.
2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Graphite
1 Answer
- A: Aloha Nunu78, thank you for finding the opportunity to ask us your question about the Samsung Galaxy Buds2 Pro. To answer or end a call, Double tap the touch pad on your earbuds. Hope that helps. Let us know if you have any other questions for us by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer. - Debra2 years agoHelpful?
Q: Is it possible to purchase these and pay for them monthly, like I do with my phone?
2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
1 Answer
- A: Yes if your account is eligible @SloPoke1951. You may need to visit a store if you do not see the installment option during checkout. ChrisZ, AT&T Community Specialist2 years agoHelpful?
Q: Does it come with insurance.
2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
2 Answers
- A: No but asurion insurance thru at&t offers all electronic devices in your home coverage at $25 a month added to your bill. And best thing is the deposit you pay when you need to use insurance ranges depending on device repair or replacement and the 2nd part of greatness is depis never going to be over $99. Thank includes speakers, headphones tv,cameras,DVD players, game systems, controllers remotes. And their service is amazing and reps are very friendly and helpful. Also has an app to make all your claims and track them.2 years agoHelpful?
Q: What's the return policy
2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Graphite
1 Answer
- A: Hello Sinor. We have a 14 day return policy. For more information please visit the following link. https://www.att.com/support/article/wireless/KM1045132/ Thanks, ATTJohnCS2 years agoHelpful?
Q: Can you locate your earbuds if you have misplaced them
Anonymous2 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
1 Answer
- A: Hey! Samsung has included a couple of ways to help you locate them. If your earbuds are connected to your phone, open the Galaxy Wearable app > Find My Earbuds > Start. This will emit a sound from the buds so you can hear them if they're nearby. If your earbuds aren't connected to your phone, you'll need to use the SmartThings app to locate them. Open the Galaxy Wearable app > Find My Earbuds to launch the SmartThings app on a Samsung Galaxy device > Tap More > Navigate. Your phone will route you to the earbuds' last-known location. Thanks, ATTJohnCS2 years agoHelpful?
Q: Do these work with the z flips 4?
3 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
1 Answer
- A: Hello Rain1992... Thank you for your question. Yes! The Samsung Galaxy Buds2 Pro would pair perfectly with the Samsung Galaxy Z Flip4.3 years agoHelpful?
Q: How can you tell when the dock is fully charged and needs a charge?
3 years agoOriginally posted on Samsung Galaxy Buds2 Pro - Bora Purple
1 Answer
- A: There is a battery indicator outside of the case @Rocvp. You can find more information here: https://www.samsung.com/levant/support/mobile-devices/galaxy-buds-charging-tips-and-precautions/#:~:text=You%20can%20check%20the%20status,charging%20status%20of%20the%20earbuds. ChrisZ, AT&T Communuity Specialist3 years agoHelpful?
1 - 10 of 15 questions