Which device do you want help with?

Find My Mobile

Remotely manage your device securely using Find My Mobile.

INSTRUCTIONS & INFO
  1. Find My Mobile allows you to manage your device in a secure way by tracking and controlling your device remotely. To set up Find My Mobile, from the home screen, swipe down from the Notification bar, then select the Settings icon.
    Note: For more information, visit the Samsung Find My Mobile website.
    device 5127/9006244_01.jpg
  2. From the GENERAL Tab, scroll to and select Security.
    device 5127/9006244_02.jpg
  3. Scroll to Find My Mobile then select Remote controls.
    device 5127/9006244_03.jpg
  4. Review the Introduction to remote controls, then select OK.
    device 5127/9006244_04.jpg
  5. Select Add account.
    device 5127/9006244_05.jpg
  6. Enter the Account information, then select CONFIRM.
    Note: You must have a Samsung account to access this feature. If you don’t have a Samsung account, select CREATE ACCOUNT WITH GOOGLE ID or CREATE ACCOUNT then follow the on-screen prompts to sign in.
    device 5127/9006244_06.jpg
  7. If your device is lost or stolen, you may be locating your device from another mobile phone or the web. To locate your device, from a computer or phone web browser, go to the Samsung Find My Mobile website. 
    Note: The Samsung Find My Mobile website is located at http://findmymobile.samsung.com/.
    device 5127/9006244_07.jpg
  8. Enter your Account information, then select SIGN IN.
    device 5127/9006244_08.jpg
  9. To find your device's current location select the Arrow icon.
    device 5127/9006244_09.jpg
  10. Select desired option to RING MY DEVICE, LOCK MY DEVICE or WIPE MY DEVICE.
    device 5127/9006244_10.jpg

Did you get the help you needed?