Available Memory

Available Memory

Check the available device storage and free up space.


INSTRUCTIONS & INFO
Prenote infoThis device is available with 16GB of internal memory and the option to add a MicroSD card (sold separately) up to 32GB. Purchase an SD memory card to expand your device memory.
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Select the General tab, then select Storage.

    Step 2

  3. Available internal storage will be listed under DEVICE. Available memory card space will be listed under EXTERNAL.

    Step 3

  4. FREE UP MEMORY: From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the Delete icon.

    Note: You will be prompted to select OK to confirm.

    Step 4

  5. REMOVE/FORCE STOP UNUSED APPS: From the Settings screen, select the General tab > select Apps & notifications > App info > desired app.

    Step 5

  6. From here, you may Uninstall or Force stop the app.

    Note: Factory installed apps cannot be uninstalled. Select Disable to disable background app usage and automatic updates.

    Step 6

  7. CLEAR APP DATA: From the Settings screen, select the General tab > Apps & notifications > App info > desired app > Storage > Clear data.

    Note: To clear an app's cache, from the desired app's Storage screen select Clear cache.

    Step 7

  8. ADDITIONAL STORAGE: Download a cloud storage app from the Play Store.

    Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.

    Step 8


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