Wireless Support/Device Support/
Email and messaging/
Send & Receive Email

Send & Receive Email

Add and download email attachments, respond to an email and more.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Access and view email
• View, save, or share an attachment
• Compose an email and add an attachment
• Schedule an email
• Reply, reply all, or forward an email
• Undo sending an email
• Mark, move, or archive an email
• Follow up an email
• Switch between email account inboxes


Access and view email

1. When a new email is received, a Notification badge Notification badge appears on the Mail app .

2. To view new emails, select the Mail icon Mail app on the home screen.

3. To view an email, select the desired email from the desired inbox.

Image 1

4. To refresh the inbox, swipe down.

Image 2




View, save, or share an attachment

VIEW: Select the attachment to download the image or file.

Image 3

SHARE OR SAVE: Select the desired attachment, then select the Share icon Share icon. Swipe to and select Save Image to save the image or select the desired sharing method, then follow the prompts.

Note: Alternately, select and hold the desired attachment then select Save Image or Share as desired. Attachments are saved according to their file type. To view saved photos and videos, from the home screen select the photos app Photos app. To view saved PDF documents, from the home screen select the book app Books app. To view saved music, from the home screen select the music app Music app.

Image 4




Compose an email and add an attachment

1. From your inbox, select the Compose icon Compose icon.

2. Enter the desired recipient, subject, and message.

Image 5

3. To add an attachment, select and hold the desired location in the text field then select the right arrow to scroll to and select Insert a Photo or Video. Follow the prompts, then select the Send icon Send icon when finished.

Image 6

4. To format your email, select the Arrow icon Arrow icon above the keyboard > select the Text icon Text icon > format the email as desired.

Note: iOS13 and newer include the following formatting options: font style, size, color, alignment, indenting and outdenting text, and numbered and bulleted lists.

Image 7




Schedule sending an email

iOS16 introduces the option to schedule sending an email. From the desired email draft, select and hold the send icon Send icon then select Send Later... Edit the desired time and date, then select Done.

Image 8




Reply, reply all, or forward an email

Select the Reply icon Reply icon, then select the desired option.

Image 9





Undo sending an email

iOS16 introduces the option to undo sending an email. After selecting the send icon Send icon and returning to the email inbox, Undo send will appear at the bottom of the inbox for several seconds. Select Undo send. Edit the email as desired, then select the send icon Send icon to send the updated email.

Image 10

 



Mark, move, or archive an email

From the desired inbox, select Edit. Select the desired message(s), then select the desired action.

Image 11
 

 



Follow up an email

iOS16 introduces the ability to follow up an email. After sending an email, the Mail app will automatically detect whether a question is present in the email. The email will appear at the top of your inbox with a prompt to FOLLOW UP. Select FOLLOW UP.

Image 12

Select Follow Up... Enter the follow up message as desired, then select the Send icon.


Image 13




Switch between email account inboxes

If you are already in an inbox, select the Mailbox name in the upper left corner of the screen to get to the Mailboxes screen. Select the desired Inbox.

Image 14


Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!