App Troubleshooting

App Troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. CLEAR APP CACHE: Swipe down from the Notification bar, then select the Settings icon > scroll to and select Apps > desired app > Storage > Clear cache.

    Step 1

  2. FORCE STOP AN APP: From the App info screen, select Force stop. Select Force stop to confirm.

    Step 2

  3. CHECK FOR APP UPDATE: From the home screen, select the Play Store app > Menu icon > My apps & games > UPDATE or UPDATE ALL.

    Step 3

  4. REMOVE AN APP: Select UNINSTALL. Select OK to confirm.

    Step 4

  5. REINSTALL AN APP: Select INSTALL.

    Step 5


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