Available Memory
Which device do you want help with?

Available Memory

Check the available device storage.

  1. VIEW AVAILABLE MEMORY: Swipe down twice from the Notification bar, then select the Settings icon.
    Note: The Alcatel idealXCITE™ is available with approximately 8GB of internal, usable memory. The Alcatel CAMEOX™ is available with approximately 16GB of internal, usable memory. Both devices have the option to add a MicroSD card up to 128GB. MicroSD cards are sold separately.
    device 5151/9006180_01.jpg
  2. Select Storage.
    device 5151/9006180_02.jpg
  3. Available internal memory and portable storage memory space will be listed. 
    device 5151/9006180_03.jpg
  4. Free up memory on your device, delete unwanted pictures, music, and videos by swiping down from the Notification bar, then selecting the Settings icon > Storage. From the Storage Settings screen navigate to desired content you wish to remove.
    device 5151/9006180_04.jpg
  5. REMOVE UNUSED APPS: Select Apps in Settings > desired app > UNINSTALL.

    device 5151/9006180_05.jpg
  6. CLEAR APP DATA: From the App info screen, select Storage then select CLEAR DATA.
    device 5151/9006180_06.jpg
  7. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app.
    device 5151/9006180_07.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!